User Profile > Knittingtopia2010 > All-About-Me

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All-About-Me Page For knittingtopia2010 [+3765]

Letting you get to know your fellow eBidders a little more.
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Location

Maidstone, Kent, United Kingdom

Listings Running 0

Account Status PLATINUM

eBid Buddy Points 33.696

eBid Member Since 15 Jan 2013

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Some Information About Knittingtopia2010

Giving you a little more insight into the seller.

Hello and welcome to Knittingtopia.

Do have a browse around my shop of hand knitted and crocheted items 
http://uk.ebid.net/perl/main.cgi?mo=user-store&title=knittingtopia-handmade

Payment terms
Payment by paypal within 3 days please

Postage and Packaging

Orders are despatched within 5 days of cleared payment. Postage is via a Royal Mail signed for service and will need a signature upon delivery. If purchasing more than one item, wait for an invoice as in most cases combined postage discounts can be applied.

Returns

If you are not happy with your item, please get in touch within fourteen days of receipt to arrange a refund. Items will need to be returned at buyers cost, unless misdescribed or damaged.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days. To exercise the right to cancel, you must inform us of your decision to cancel this contract in writing (email is sufficient)You may use the attached cancellation form, below, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
 
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

Buyer shall send back the goods or without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. Buyer will have to bear the direct cost of returning the goods.

Cancellation form (copy, paste and fill in as appropriate)

To [ insert sellers name, geogoraphical address and email address]

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*]:
 
Ordered on [date]/received on [date]:

Reason for cancellation (optional):

Name of buyer(s):

Address of buyer(s):

Signature of buyer(s) (only if this form is notified on paper): Date:

[*] delete as appropriate

Privacy policy 

I Knittingtopia am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from ebid. I will only use these details to process and deliver your order, or deal with any queries you have related to that order.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With ebid to comply with my obligations.

• With delivery companies to fulfil your order.

• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

I am not responsible for any personal data ebid or PayPal receive. Please view their privacy policy.

If you have any concerns about your personal data, please contact ebid

In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.

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