>User Profile > dbr2004 > All-About-Me

RCS - Rose Computer Solutions is a business based in Harrow (North West London) and we provide computer solutions for the home and small business community.  Another part of the business is selling photographic items and computer accessories, etc...

Customer service and satisfaction is of paramount importance to us. We endeavour to despatch items within one business day.

Returns are accepted: Distance Selling Regulations allow you to cancel the purchase within 14 working days of receipt in unused condition. The buyer is responsible for the cost of returning the item to us, unless an item is faulty, damaged, or if an incorrect item had been supplied.

We are always happy to combine multiple items to help buyers save on postage costs

Should you have questions about any of our products, especially regarding compatibility please send us a question against the product you are looking at.

Please note that RCS is not VAT registered

 

WEEE REGULATIONS - The Waste Electrical and Electronic Equipment (WEEE) Directive became a UK Law in 2006. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment.

The amount of WEEE we throw away is increasing each year, making it the fastest growing waste stream in the UK.
• Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
• Many electrical items that we throw away can be repaired or recycled.

Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

RCS will accept your used electrical items when you buy a like-for-like WEEE product and recycle them in the correct and responsible manner.

Customers must return their WEEE item to us within 28 days of purchasing their new item. However, please note that filament light bulbs are exempt and are thus not regarded as WEEE. (This exemption applies to all light bulbs that emit light through the use of a filament.)

You may return your unwanted items (at your own postage cost) for recycling to us at:
WEEE Returns
Rose Computer Solutions
204 Kenton Lane
Harrow
Middlesex
HA3 8SX