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All-About-Me Page For Kodoku [+25]

Letting you get to know your fellow eBidders a little more.
Games and more games!
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Location

Peacehaven, East Sussex, United Kingdom

Listings Running 0

Account Status PLATINUM

eBid Buddy Points 4.329

eBid Member Since 29 Dec 2010

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Some Information About Kodoku

Giving you a little more insight into the seller.

About Me

I am a sole proprietor of a primarily online-based computer games store, working out of my home.  I have established a solid reputation on other e-commerce sites, and am hoping to expand onto eBid by offering its patrons a better deal than I ever could practically anywhere else on the internet.  

 

Over time I hope to expand my stock to offer an enviable range of titles across all current formats at a highly competitive price.  Keep checking back regularly, as I am likely to be prolific in adding listings to eBid as they enter stock.

Payment Options

Elusive Entertainment presently accepts Paypal only on all orders. 

Shipping and Handling

Elusive Entertainment fully intends to dispatch orders within one business day of receiving cleared payment.  Orders received and paid for before 2pm GMT can generally be expected to be dispatched on the same day, and in secure bubble-lined packaging.

To UK customers:
By default, all small items (around DVD box size) are dispatched to customers in the UK via Royal Mail second class post for no additional cost.  They can be expected to arrive within 2-5 working days of dispatch.  First class post can be purchased for a small additional fee; check the shipping options for exact prices and to purchase these enhanced services.

Larger items will be sent via an appropriate parcel delivery service, either Royal Mail Signed For or courier.  The cost of shipping is included in the price of the item.  Please allow 24 hours for dispatch where a courier is required, as these will need to be booked on a case by case basis.

To EU customers:

By default, all items are dispatched using the Royal Mail International Standard service and can be expected to arrive within 3-5 working days of dispatch.  However, the speed of delivery is entirely dependant on the postal services in your area and the time of year and this may result in longer delivery times.


Please note also that virtually all the items I sell are UK PAL copies.  Please check to ensure your language is supported if you are expecting to use the game in a non-English language.

To outside EU customers:


By default, all items are dispatched using the Royal Mail Small Packets service and can be expected to arrive within two weeks of dispatch.  However, the speed of delivery is entirely dependant on the postal services in your area and this may result in longer delivery times.

Please note also that virtually all the items I sell are PAL UK copies.  Please check to ensure compatibility with your hardware if you are intending to use these products with hardware from outside of Europe.

Customs Notice


When ordering from Elusive Entertainment, you are considered the importer of record and must comply with all the laws and requirements of the country in which you are receiving the goods. Your orders may be subject to import duties and/or taxes and any additional charges for custom clearance must be borne by you. Elusive Entertainment has no control over these charges and does not assume responsibility for the ordered goods meeting local customs laws and/or duties and taxes.  Customs policies vary widely from country to country, and you should contact your local customs office for further information.

US Customers please note - the US DOES NOT charge import tax or duties on video games and game consoles, so this will not apply to customers with US shipping addresses.

If the package is refused due to your refusal to pay customs tax and/or duties, and subsequently returned to Elusive Entertainment, you will be responsible for the return shipping charges.  The remaining balance will then be refunded back to you.


Postage Discounts

As all items include price of delivery, multiple purchases can often be grouped together and a small discount can be given.  Please ask for an invoice once you have finished shopping and Elusive Entertainment will package your orders appropriately before quoting a revised price.

Contact

I can be reached most times of the day as I keep in regular touch with my emails.  Leave a question in the product listing it concerns and I will get back to you as soon as possible.

Returns Policy

Please notify us first before attempting to return any items to me for whatever reason.  Also, I would recommend sending via recorded delivery or at least acquiring proof of postage from the post office when returning items.  .

No longer wanted:  Goods that have been received and are no longer wanted may be returned within 7 days of receipt at the buyer's expense provided they are in exactly the condition they arrived in, with any packaging, tamper seals etc. untouched.  A full refund minus the cost of delivery will be provided on receipt of goods.

Damaged/faulty/not as described: Goods that arrive clearly in a condition that was not as advertised can be returned within 28 days of receipt, after having communicated the nature of the damage.  A full refund, including the cost of return postage, will be given.

Lost in the post: Royal Mail will not consider an item lost until 15 working days have passed for UK deliveries, or 20 within the EU or 25 for the rest of the world.  Please bear this in mind before reporting an item missing.  Missing items will be refunded in full and we will chase up the matter with the post office
or courier company.  You may also be asked to submit a written declaration stating you have not received the item, in order to assist the claims process.

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Returns Accepted

Please notify us first before attempting to return any items. Refunds will be given once we have received the items back.

Goods that have been received and are no longer wanted may be returned within 7 days of receipt provided they are in exactly the condition they arrived in. A full refund minus the cost of delivery will be provided.

Goods that arrive clearly in a condition that was not as advertised can be returned. A full refund, including the cost of return postage, will be given.