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Thread: Feedback score yesterday

  1. #11
    Forum Saint Teddyrose54's Avatar
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    Default Good luck Sunny

    "Since I am concerned about them ...I have emailed and am waiting for a reply."

    I've e-mailed too, twice after paying them~ no reply.

    And e-mailed them as soon as I won also.

    Did you think I wouldn't give them a fair chance?

  2. #12
    Forum Master harold69's Avatar
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    Default

    I was new then, but i am sticking here because i want this site to work. It is the most fair site that i have looked at, hands down. Also, i believe eBid will succseed

  3. #13
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    Default

    Quote Originally Posted by XCESSBAGGAGE View Post

    Did you think I wouldn't give them a fair chance?
    I am not questioning your actions

    I care enough about my past sellers to want to know if they have a problem.

    For all I know they could be in hospital ...or worse.

  4. #14
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    Default

    Quote Originally Posted by XCESSBAGGAGE View Post
    Your side stepping the issue with the we and you distraction.

    It's not a distraction, it's fundamental to what you said. You said in your very first post that "we" have to do something. Up to this point you have not justified or explained that in any way. Left at that, it's just a whinge. Get you to actually think about it and how it could be addressed and it could become a useful discussion.

    That's O.K. I understand why and don't blame you~

    Excuse me? Would you care to explain, because I have no idea what you think is going on here?



    I will leave honest feedback to reflect the service and goods I receive from a seller.

    Right. Good. I think most people do, and no harm in restating it.

    I will pay for goods straight away.

    So you should. Not sure how you think that's relevant to how we make sellers perform better.


    I will ALWAYS treat my sales as a business, and do my best to keep a good reputation.

    Good. How do we make bad sellers do that?


    I will PROMOTE any site that does the same and also tell others of sites that do not

    Good, that's a positive suggestion. Of course, lots of us already do that in a major way, but no harm in repeating it.


    I will post within 2 working days of any order
    And this improves bad sellers how?

    I will check my listings several times daily and answer any e-mails asap
    And you make others do this how?

    We can name and shame bad sellers or buyers
    That's what feedback is for.

    We can give warnings to non proforming sellers or non paying buyers
    We? How do "we" do that?


    We can ban such buyers or sellers after 3 warnings
    No "we" can't, it's not our site.

    We can encourage good sellers and buyers, by not letting this site get a bad or ( worst) mediocre reputation
    How?

    We can remove dead listings~ say after 60 days
    No, we can't - only our own.

    We can remove empty shops~ starting to look like the High Street
    Ditto.

    We can e-mail sellers/buyers who have not logged in for 6 months, asking if they wished to keep their membership going ( also reminds them there IS a site here)
    And again.

    Happy now Sir~
    Nope. Not least because I'm not a sir.

    I really am trying to get some useful ideas out of this, but most of what you've suggested isn't down to us - they're things only ebid can control. What as *sellers* can we do? You address us, you posted in the KT. I would be very interested in any ideas you or anybody else has that would enable us, the sellers, to improve the general reputation of ebid. I already have a faultless reputation as seller, not just here but elsewhere, and I do appreciate how important that is. I also agree wholeheartedly that the general reputation of the site reflects on all its members, and vice versa. What I can't see is any significant way that we the members can help with that - any pratical solutions will be ver welcome.

  5. #15

    Default

    Quote Originally Posted by XCESSBAGGAGE View Post
    1/ Making sellers aware that selling is A BUSINESS and does have legal obligations.

    2/ A clear list of what you can give a neutral and a negative for

    3/ Letting sellers/buyers know that bad feedback has penalities (sp)

    4/ Sellers who list and go away, in some cases for years, will have their items removed after a certain period.

    ( I know of one seller who listed 3 years ago, and has not been back since~ his items are still here)

    5/ Non payers to be give three strikes and they are out

    6/ Linking ID's, so everyone knows who everyone else is. Stops you buying from who you think is a different seller, but in fact is the same seller/buyer with another ID

    7/ Stores with no items removed from the front page~ makes the site look desprite

    Is that enough to be getting on with?
    1) I don't think you can make or even expect an individual/casual/hobby seller to act as a business seller here or on any site. A great number of them are indeed very professional about the standard of service they offer, but legally the same rules & regs do not apply.

    2) Surely each persons criteria for what would lead them to leave a positive, neutral or negative feedback would be different? Trying to enforce how what kind of feedback is left in what situation, is a step too far IMO.

    3) "Continuous negative feedback will also see your account placed on hold. Always make sure your first feedback is positive otherwise your account could be investigated."
    http://uk.ebid.net/help_register.php#11

    4) I agree, maybe a requirement to login to your account at regular intervals to keep your listings live could be introduced.

    5) Non-payers usually are.

    6) Very few people have two ID's on eBid, MOST who do are very clear about it, my info is in all of my forum signatures, I even make plain who other family members are. Because of eBid's strict rules on Shill bidding, I'm not even allowed to bid on Charity items listed by my family.

    7) Stores with no items are put offline automatically after 12 hours, if this was changed to Real Time, your store would close before you got the opportunity to stock it. Only stores whose owners have at least +1 feedback can be featured.
    Last edited by Gothicina; 9th April 2009 at 10:44 AM.
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  6. #16
    Forum Saint Teddyrose54's Avatar
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    Default Update

    Badges received this morning~ bought 3, only two arrived.

    I've changed my feedback for that seller~ which to me was the only fair thing to do.

    At least he did supply me with most of his order.

    Feedback left did ask for third badge to be sent.

    As for the other seller? forget it~

    As for this site~ well~

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