We have 3 methods for aiding our members... Frequently Asked Questions, Via the eBid Forums and after reading the FAQs and having posted eBid a message in the forums without reply, you can contact us by email.
Click on the page below that most suits your query. You will be taken to a page listing the most common problems that our users encounter. If you feel your problem is common and could be a valued asset to our FAQ pages then please help us by leaving it in the Website Suggestions Forum.
Fraud Prevention and Resolution
eBid take fraud very seriously and have helped in a number of criminal convictions. Our FAQ will help you spot fraudsters and help you deal with them.
eBid & Social Networks
Become a Fan of eBid and promote your items on your Facebook page.
eBid Forums
The eBid Forums are a great place to ask a question or to find an answer to your query. You can access them at any time via the 'eBid Forums' link at the top of every page. We currently have 8 different "Members Support Forums" and many others that you might want to contribute to. Click here to visit the eBid Forums.
Contact Us
Due to the enormous workload and time gaps involved with dealing with email support, please be warned that if your request is for a query that is already covered within our FAQ pages or Community Forums your ticket will be placed to the back of the queue to allow us to tend to customers that have problems that cannot be sorted out via our FAQ pages.