but it could have been worse !
Having been made redundant on New Year's Eve I took it as an opportunity to retire, but hadn't counted on my expenses going UP ! lol
I signed up with eOn last October (their Age Concern plan) and they were adamant that I leave the monthly payments at a lower amount than I'd been paying my previous supplier, even though I wasn't very happy about that.
So.......... since October I've been paying them £32.08 (haven't a clue where they got the odd 8p from )
I knew I was in for a bit of a 'sting' this quarter - especially with the weather being so bliddy cold and my being at home all day. However, I WASN'T prepared for the bill and letter I got on Saturday morning. Dual Fuel bill £339.27 and the letter informed me my Direct Debit monthly payment will increase to .......... wait for it .......... £97 !!! Three times the amount I'd been paying.
I was on the phone like a shot and was amazed when their Customer Service agent said she'd look around and see if there was a cheaper tariff for me ???? I thought they'd put me on the cheapest when I joined them
The upshot of a very pleasant conversation with a very pleasant young lady named Kate is that it was mutually agreed that I'd pay the outstanding lump sum and my new monthly payments will be £55.
I was also given a useful (free) telephone number for "Caring (or Care in, I'm not sure which) Energy - if I ring them they're supposed to help me by discussing ways of reducing my energy consumption. A bit difficult, when I've already got the bells and whistles I can afford in that particular department and my room thermostat for the central heating is down to 16 degrees.
Anyone else have more suggestions ...... not more woolly pullies please 'cos I'm already wearing three !
e