Earth calling SUPER JIMBO!

[Rednosty]

JIMBO HELP! Someone has paid me through Google checkout BUT I cant access the money because I had to re Invent myself! (Got new merchant codes) There nothing in the inbox (Google) I persume that because it went to the old Merchant code??? But I cant access it and never could!
Below is copy of email sent by Google


Hello XXXXXX,

XXXXXXX has just completed a purchase from your store. Below is the summary of the transaction. Order Details - 13 Nov 2007 23:32 GMT+00:00
Google Order No.458317912797880

Delivery Status Qty Item Price
Not yet shipped 1 Job lot of 28 Glass animals! BIN - Job lot of 28 Glass animals! BIN £18.00
Shipping & Handling (Included in Price) : £0.00
Total: £18.00
(includes VAT £0.00)

OK but when I went to get the money so to speak I had to do the above!

What is one to do?

[Rednosty]

Jimbo Where Art Thou!

[MooseSeeds]

No im not Jimbo in disguise but thought i'd add my thoughts as no-one is answering you lol

could you not contact google regarding it ?

not really sure what else you can do -maybe let the buyer know the predicament and see if they can cancel and resend ???

[Rednosty]

No im not Jimbo in disguise but thought i'd add my thoughts as no-one is answering you lol

could you not contact google regarding it ?

not really sure what else you can do -maybe let the buyer know the predicament and see if they can cancel and resend ???

Hmmm Have you ever tried to contact Google! Still waiting after a day and half!

[MooseSeeds]

Hmmm Have you ever tried to contact Google! Still waiting after a day and half!

Havent had the pleasure yet ! but judging the other BIG companies i can imagine how frustratingly slow it is

[Rednosty]

Thou is here and thou is confused..

When you say "Got new merchant codes" do you mean you have two GC accounts (merchant ID's)?

Yes and No!

I had one but changed it!

[Rednosty]

Ah right ..

You might have already done it but If you have not change you GC merchant ID and key in ebid to the new ones..

Then it's up to Google support to change that payment from your old ID to your new ID ..

HAHAHAHA Call me MR SUPER COCKUP BOY! I set up two accounts as Jimbo suspected Logged in under one email addy (which I forgot) and then used my New email addy! thus creating a new account durrrrrrrrrrr and was trying accept money on my old email addy! double durrrrrrrrrr

All now sorted hopefully!