Originally Posted by
gazlannathai
As with others, I'd mostly say leave feedback the way it is .....
...... but I'd support a DATE-DRIVEN delivery feedback even though it would put me at a major disadvantage compared to most sellers.
Something like this -
The feedback system stays as it is now (but with more visible links)
Each Feedback has the following date fields -
1. (Input by system) Purchase date (date of Bid for BINs / close for auctions)
2. (Input by Seller) Date payment received
3. (Input by Seller) Date item despatched
4. (Input by Buyer) Date item received
System then nags Buyer AND Seller every 5 days (after date 1) regarding No 2 (Maybe Buyer did not send - maybe Seller forgot to add)
When No 2 completed, system nags Seller every 2 days for No 3
When No 3 completed, system nags Buyer every 7 days for No 4.
Once No 4 is completed, system displays total days taken from purchase to delivery (on the feedback record).
The Seller's total AVERAGE delivery time could then be displayed alongside their feedback stats.
The Buyer's total AVERAGE payment time could then be displayed alongside their feedback stats.
The system also nags Buyer for feedback (every 5 days?) after No 4 is entered.
Once buyer has left feedback, system nags Seller for feedback (every 5 days?) if not left already.
The above date entering could be placed in the AAL area for both Buyer and Seller, as well as in the Feedback page - thus acting as an after-sale log item as well as a feedback supplemental info section.
NO option to turn off the nags (until user has feedback over 200?) as part of "user education".
This would really open up visibility of payment and shipping reliability per user, and really push home the purpose and importance of feedback in online trading - way too many people simply don't leave any and never communicate why.
As I said, it would disadvantage long-distance international sellers like me, but I think it would also benefit everyone (and discourage con-artists and scammers from even thinking of joining the site) - from that perspective, it's worth doing.
Gaz
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