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Thread: How do I get my final value fees back if the bidder did not pay for the item?

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    Red face How do I get my final value fees back if the bidder did not pay for the item?

    Please Put the Info here.And don't for get to stop & buy @ sissyboisandsisters.We will be adding new Items so if you don't see what you want Please don't hesitate to ask.

  2. #2

    Default Re: How do I get my final value fees back if the bidder did not pay for the item?

    You need to send your buyer two payment reminders. Once you have done that and left appropriate feedback you can then report them as a non paying buyer on the dropdown menu of the ASL , eBid will then give you the option to claim back your fees on the dropdown menu about two or three days later.


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    Forum Newbie UMRS's Avatar
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    Default Re: How do I get my final value fees back if the bidder did not pay for the item?

    what if you cancel a sale and refund the customer, how do you get your fees back? Thank you

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    Default Re: How do I get my final value fees back if the bidder did not pay for the item?

    Quote Originally Posted by UMRS View Post
    what if you cancel a sale and refund the customer, how do you get your fees back? Thank you
    I don't think you can. Its not the customers fault. You haven't provided the service they paid for.
    https://www.ebid.net/uk/stores/OldPostcards

    Click on Link & Join EBid.
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    Default Re: How do I get my final value fees back if the bidder did not pay for the item?

    I think it's important to remember also that eBid provided the selling platform and thus the Buyer ~ why should they refund you fees when they have done their job?


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  6. #6

    Default Re: How do I get my final value fees back if the bidder did not pay for the item?

    Cheaver is right, eBid have provided their services for you. It's your choice to cancel a sale so eBid shouldn't have to refund anything.

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    Default Re: How do I get my final value fees back if the bidder did not pay for the item?

    Quote Originally Posted by UMRS View Post
    what if you cancel a sale and refund the customer, how do you get your fees back? Thank you
    If you cancel a sale you will not get back your FVF. If the buyer wants to cancel, then you will need to go through the procedure that cornishmaid1961 has stated, to get your FVF back. You will need to inform the buyer of this procedure so they know why you are doing this.

    hope this helps

  8. #8

    Default Re: How do I get my final value fees back if the bidder did not pay for the item?

    Hi. My name is Frankie Kam from Malaysia. I am a 3-day newbie to ebid.net but I have already made two successful bids on ebid.net. I have alread paid for one bid and am awaiting its arrival.

    I want to ask this important question: what is the WORST that can happen if I were to win a bid, BUT not pay the buyer, and the buyer flags me as a NON-PAYING BIDDER (NPB)? What does it mean for me to, in the future, place bids on ebid.net with a history of being flagged once as a NPB? Will it jeopardise my chances of winning future bids? Will I be barred from bidding? What are the consequences? Pray tell.

    To give more information, here is the scenario. I won a bid for a HARD-COVER, 2.9Kg book at a fairly good and low price. As the buyer is in the UK and I am in Malaysia, the minimum shipping charges for this hardcover book (dimensions: 10" x 10.4" x 0.9") is steep. So now I have a choice of going through with the purchase and just click on the PayPal button, or to cancel the purchase and have myself flagged as a NPB. I suppose I should have asked the buyer about the shipping information before I even ventured to place a bid, right? Anyway, having said this, there is a high chance I will still buy the book as it is not available anywhere in Malaysia and my dad, a WW2 buff, will love the hard-cover book on U-boats.

    Kindly advise. Please don't FLAME me. Thanks.

    Update on 2:08 PM 1/21/2016
    I paid up for my second successful bid. So the questions I raised earlier are purely academic. Still I would appreciate some feedback from the older and wiser ebid.net users. Cheers, Frankie Kam.
    Last edited by frankiekamboonseng; 21st January 2016 at 06:09 AM.

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