Originally Posted by
bykimbo
I always think the most important thing about negative or neutral feedback is how the seller responds to it. If a person puts a calm, factual note explaining what went wrong I dismiss the neg, if there's a rant or the seller sounds petulant I tend not to deal with them. Even if the neg is undeserved, one's reaction tells people something. In that light I'd be inclined to remove the "go figure", which is an understandable reaction but looks a bit off - the simple fact of a non-paying buyer would be enough to reassure potential buyers.