A Link to Ask Seller a Question on the About me Page

[DeMonica]

I saw no mention of emails from the OP. I understood the question as having a link to contact seller (ask seller a question) from their Me Page.

Yes that is what i meant, a contact seller link that sends an email through the ebid system, in case a buyer had a question to ask, and didn't want to go to one of my listings to ask it. IMO there should be a link to contact the seller on the 'about me' page.
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The email link would be useful for buyers since they could ask questions about policies, or they could ask about an item that they ordered, ask about shipping time, ask about discounts before they order, or anything else related to selling or policies. Just wondering why it wasn't available in the About Me page.

I was writing my about me page and I wanted to tell the buyers that if they had any questions to contact me. I thought, if i was a BUYER, how in the heck would i contact the seller?? I would have to know that emails only go through from listings.

But I guess now i will have to tell them to visit my listings and ask through there, which is just one more step for them to take, vs them just clicking the link on the about me page, instead. Most other auction sites have this same option, it seems standard.

Also, it would be useful to have this option so that all the emails that come through aren't labeled with the title of auctions, they could be specific, according to the question that is being asked. Its more of a convenience than anything else, but it could also be useful for customer service, and sales through ebid, in general.

[Anniemcc2]

I could have done with such a 'private' system yesterday to answer queries from an eBid newbie who obviously hadn't read my listings in full and was asking all sorts of questions which shouldn't really have to be left on public view.

We do need a private PM system for such queries with the option for the seller to make public on the listing e.g. p&p costs queries, or to keep private if needs be.

[Addicted2Games]

I don't see what's the big deal; you are still getting your question ... who cares if it comes from an auction of yours compared to the contact me on your about me page? The only thing I see is why have to go from being on the about me page and wanting to contact the seller and having to check out there auctions to do so.

Oh 1 more thing what if you are on their about me page and they don't have any auctions / stores running ... is there a way to contact that person you wanted to?

I'm still relatively new here.

[bluebedouin]

Yes that is what i meant, a contact seller link that sends an email through the ebid system, in case a buyer had a question to ask, and didn't want to go to one of my listings to ask it. IMO there should be a link to contact the seller on the 'about me' page.
-
The email link would be useful for buyers since they could ask questions about policies, or they could ask about an item that they ordered, ask about shipping time, ask about discounts before they order, or anything else related to selling or policies. Just wondering why it wasn't available in the About Me page.

I was writing my about me page and I wanted to tell the buyers that if they had any questions to contact me. I thought, if i was a BUYER, how in the heck would i contact the seller?? I would have to know that emails only go through from listings.

But I guess now i will have to tell them to visit my listings and ask through there, which is just one more step for them to take, vs them just clicking the link on the about me page, instead. Most other auction sites have this same option, it seems standard.

Also, it would be useful to have this option so that all the emails that come through aren't labeled with the title of auctions, they could be specific, according to the question that is being asked. Its more of a convenience than anything else, but it could also be useful for customer service, and sales through ebid, in general.

I could have done with such a 'private' system yesterday to answer queries from an eBid newbie who obviously hadn't read my listings in full and was asking all sorts of questions which shouldn't really have to be left on public view.

We do need a private PM system for such queries with the option for the seller to make public on the listing e.g. p&p costs queries, or to keep private if needs be.

There's nothing to stop you from putting a link to your pm 'address' on your about me or your auction listings.I've had one for quite a while now.Nobody's used it yet though!

[cornishmaid1961]

I would love a decent contact system. I was hoping one was going to be put on when the site was last revamped but it didn't happen. In the past I've had all sorts of questions asked on my listings that are not related to the item, including newbies asking what it is like to sell on eBid.

Blue, did you have to go and do that ? I'm now pining for our old smilies again !

[bluebedouin]

...Blue, did you have to go and do that ? I'm now pining for our old smilies again !

Just open up another tab with this link & copy/paste as you desire!

[cornishmaid1961]

Just open up another tab with this link & copy/paste as you desire!

Thank you Blue. Maybe eBid could copy and paste them into the right hand side of the quote box too - hint, hint !

[gazza]

We've added some info on the All About page to help users understand how to contact the seller a little better.

Live with next update.

Gazza

[bykimbo]

Live with next update.

Gazza

There was me thinking "we always do..." then realised the first word rhymed with "hive" not "give". ;o)

[bluebedouin]