lost post,need your help

[QCPOTS]

Hi and a happy new year to all,

love the home page make over,

to the matter afore mentioned
buyer rejects an item as not as described, fair dooos
it was a genuine error on my part.
go the wrong item in the box, but this was compounded by doing twice,
one buyer returned the wrong item and wants the correct one,
the other buyer says the other one has been posted, now this was 3 days before xmas,
its has not arrived , I have emailed the buyer 4 times keeping him in the picture
now I find he/she has opened a INR dispute with paypal.
I did ask in my last email for the tracking #, but I got the dispute notice in reply,
both items where posted by me recorded. the one that came back was recorded,
but my predicament now, WHO will be responsable for claiming from royal mail for lost item

I informed Paypal the item did arrive and give them the tracking number.
he may have to change the dispute to SNAD if he can,

whats your thoughts on this,

[ladynuttiepig]

l dont know sorry

[cornishmaid1961]

A happy new year to you too QC !

I'm a bit confused as to who has opened which dispute ?!

If one item has been returned I would refund that buyer and say if the other item ever turns up then you will let them know and send another invoice for them.

As to the missing item I would politely email again and say you realise Christmas and the weather conditions might have delayed the return delivery but please could they quote the recorded delivery number so you can make enquiries with your sorting office.

Might be worth giving the sorting office a buzz just to see if there is anything sitting down there if you haven't done so already.

[QCPOTS]

ladynuttiepig===whats that all about,

you dont know,

you dont know what??? you dont know if you have an oppinion.

you dont know what the best thing to do is,

you dont know why you got up this morning.


remember your school reports,







must try harder,

[cornishmaid1961]

ladynuttiepig===whats that all about,

you dont know,

you dont know what??? you dont know if you have an oppinion.

you dont know what the best thing to do is,

you dont know why you got up this morning.


remember your school reports,

must try harder,

Lol - Our Nuttie just wanted to make you feel loved by not ignoring you QC she's very good like that !

[ladynuttiepig]

ladynuttiepig===whats that all about,

you dont know,

you dont know what??? you dont know if you have an oppinion.

you dont know what the best thing to do is,

you dont know why you got up this morning.


remember your school reports,







must try harder,

lol l was bumping yor thread up so some one with brains can help


um school head for the hills if l can make it lol

[QCPOTS]

Hi cornishmaid thanks for the wishes,

well its been said, I did notify them in 4 emails, keeping intouch all along ,,,like you do.


so as they opened the dispute when being asked for the tracking #,

two ways to take it,

its been returned standard post, = no track

it hasnt been returned.


I F is has been posted back, why start a dispute through paypal as INR


it clearly should have been SNAD,,

BUT THE PROBLEM whos item is it that shuold be on its way back and who should claim from RM for none delivery,,

[QCPOTS]

just my way of making her feel welcome,

[ladynuttiepig]

just my way of making her feel welcome,

lol her whos hers lol
hope you sort it good luck
going to try and eat

[QCPOTS]

no good looking on here for brains

they are on the dark side,