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Thread: Invoice payment reminder

  1. #1

    Default Invoice payment reminder

    Cannot find the other thread for this, but I want to request that an extra to the view invoice please. That extra is to send payment reminder for the whole invoice, this will

    a) save time
    b) look better than the buyer receiving multiple reminders, as at the moment you have to send 1 for each item x3 before you can mark as an NPB, so if there are 10 items on the invoice thats 30 reminders

  2. #2

    Default

    Time to bump this to try and make life easier for when we get a NPB for multiple item order

  3. #3

    Default

    I agree. This thread is definitely worth bumping up. It would be beneficial to everyone.
    PLJ


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  4. #4

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    Quote Originally Posted by paintinglemonjane View Post
    I agree. This thread is definitely worth bumping up. It would be beneficial to everyone.
    Agree as I have another multi-item invoice that will require a total of 18 reminders and 6 NPB markers

  5. #5
    Forum Master FBNeNotes's Avatar
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    Default

    NPB should not exist as such with no real excuse et al Death, Sickness.
    Such is life... my NPB ratio is below 1% in 23 Years of online auctions/selling(in fact only 1 NPB), and never 1 negative feedback.. zero.
    Many are scammers.. as in 1996-97 many sellers Mailed out item/s before payment cleared, ouch. Many NPB are childish 18-21 year olds.. who see the item they won for $0.50 less elsewhere, dumb. And many have no clue to internet netiquette.
    Yep... hush.

  6. #6

    Default

    Quote Originally Posted by FBNeNotes View Post
    NPB should not exist as such with no real excuse et al Death, Sickness.
    Such is life... my NPB ratio is below 1% in 23 Years of online auctions/selling(in fact only 1 NPB), and never 1 negative feedback.. zero.
    Many are scammers.. as in 1996-97 many sellers Mailed out item/s before payment cleared, ouch. Many NPB are childish 18-21 year olds.. who see the item they won for $0.50 less elsewhere, dumb. And many have no clue to internet netiquette.
    Yep... hush.
    And your point is.

    And in what relationship does it have to the OP.
    PLJ


    Store open again
    For Portraits in Pastels, Watercolour and Graphite Pencil.
    http://uk.ebid.net/stores/Sweet-Smel...cess-Art-Store
    For beautiful hand made Greeting Cards
    http://uk.ebid.net/stores/The-Little-Card-Shop
    For Collectors Dolls
    http://uk.ebid.net/stores/The-Little-Doll-Shop
    Quality Secondhand Books
    http://uk.ebid.net/stores/The-Little-Book-Shop
    Fine Jewellery and Costume Jewellery
    http://uk.ebid.net/stores/The-Little-Jewellery-Shop

  7. #7

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    Quote Originally Posted by raindropsies View Post
    Agree as I have another multi-item invoice that will require a total of 18 reminders and 6 NPB markers
    Sarah, I just had a NPB multi-item invoice that required a total of 24 reminders and 8 NPB markers. What a chore. Must be an easier way.

  8. #8
    Administrator gazza's Avatar
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    Default

    The best way to do this would be to count a "Resent Inovice" towards the count of payment reminders sent...

    When an invoice is created there is the option to "Resend Invoice". If we put the same limits on resending invoices as we do on sending payment reminders would this work a bit better?

    eg. An invoice has 5 items on it, if the invoice needs to be resent then it will count the equivalent as 1 payment reminder for each of the 5 items...

    Any suggestions welcome, the more we can automate the better.

    Gazza
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  9. #9

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    Quote Originally Posted by gazza View Post
    The best way to do this would be to count a "Resent Inovice" towards the count of payment reminders sent...

    When an invoice is created there is the option to "Resend Invoice". If we put the same limits on resending invoices as we do on sending payment reminders would this work a bit better?

    eg. An invoice has 5 items on it, if the invoice needs to be resent then it will count the equivalent as 1 payment reminder for each of the 5 items...

    Any suggestions welcome, the more we can automate the better.

    Gazza
    That would be OK IMO as long as it was clear that it was a payment reminder as well as an invoice. It would save a lot of time and wasted emails from eBid and better than what is in place at the moment, The other option would be to simply have a "send invoice payment reminder"

  10. #10

    Default

    Quote Originally Posted by gazza View Post
    The best way to do this would be to count a "Resent Inovice" towards the count of payment reminders sent...

    When an invoice is created there is the option to "Resend Invoice". If we put the same limits on resending invoices as we do on sending payment reminders would this work a bit better?

    eg. An invoice has 5 items on it, if the invoice needs to be resent then it will count the equivalent as 1 payment reminder for each of the 5 items...

    Any suggestions welcome, the more we can automate the better.

    Gazza
    that would be a much better way of doing it....

    I had an 11 item NPB'er not so long ago.... I worked out it was better to take the loss in FVF than "waste" my time sening out 11 payment reminders X 3 to get the 33p FVF back.

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