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Thread: eBid Fees: Overdue amount : $4.18 No. of invoices overdue : 2

  1. #1
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    Question eBid Fees: Overdue amount : $4.18 No. of invoices overdue : 2

    Good afternoon everyone,

    I am looking for a link or an email address where I can contact eBid to let them know that the fees they are requesting are for sales that I never made, because the buyers never paid.

    I have an: "Overdue amount : $4.18 No. of invoices overdue : 2"

    Under My Fees & Invoices, I haven't found a way to communicate with eBid.

    Thank you

  2. #2
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    Default Re: eBid Fees: Overdue amount : $4.18 No. of invoices overdue : 2


  3. #3

    Default Re: eBid Fees: Overdue amount : $4.18 No. of invoices overdue : 2

    Quote Originally Posted by jsnpepe View Post
    Good afternoon everyone,

    I am looking for a link or an email address where I can contact eBid to let them know that the fees they are requesting are for sales that I never made, because the buyers never paid.

    I have an: "Overdue amount : $4.18 No. of invoices overdue : 2"

    Under My Fees & Invoices, I haven't found a way to communicate with eBid.

    Thank you

    If your buyer did not pay you can:

    27) How can I claim back a final value fee?

    You will have the option to claim back your Final Value Fees 3 days after the second payment reminder has been posted in the After Sale Log (ASL). You must have left Negative or Neutral feedback and reported the bidder as an NPB (non paying bidder). You will then see the option 'Refund Final Value Fee' in the ASL drop down menu. Reclaimed fees are recredited to your eBid account.

    Sellers are not eligible for a Final Value Fee (FVF) credit if they refuse to sell the item in accordance with the auction terms. Item returns cannot be accepted for a final value fee refund.

    The above is from "eBid Help" above.

    Good luck!

  4. #4
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    Default Re: eBid Fees: Overdue amount : $4.18 No. of invoices overdue : 2

    Thank you Oldandintheway and hurryb4itsgone.

    hurryb4itsgone,

    I tried to follow the procedure you describe, but I think I did not apply ll the steps.

    Thanks

  5. #5
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    Thumbs up Re: eBid Fees: Overdue amount : $4.18 No. of invoices overdue : 2

    The fees were removed!!! Thank you eBid!!!

    "We have reviewed and removed the incurred fees.

    For future reference please see our automated fee refund policy for non paying bidders below:"

    Thanks

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