Location
Oaks Industrial Estate, Leicestershire, United Kingdom
Listings Running 0
Account Status PLATINUM
eBid Buddy Points 2.310
eBid Member Since 03 May 2004
eBid Stores Run by uksurplus
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Some Information About uksurplus
Giving you a little more insight into the seller.
With over 7 years experience selling on-line on auction sites and trading under the same name we understand that you as the customer are the most important factor in our success.
We know that customer service must be a priority in an increasingly competitive market place which is why we have placed our number one principle... We WILL look after you... AFTER sales. 99.5% of transactions are trouble free, and smooth running, but you know that it is that one purchase where the seller has gone that extra mile to keep you happy that you remember, or the reverse where you have had a bad experience.
But don't think that you will pay extra for this service... Again, most people will take a risk if they can buy something for significantly less money, but we monitor our prices, (and many or our auctions start at 99p in any case) to ensure we remain extremely competitive on price.
Buy from a UK Business Seller (and a Limited Company) and your consumer rights are protected by UK legislation.
We believe we source and sell some of the most innovative products available, some EXCLUSIVELY available only from ourselves, to give you the right product at the right price, BUT with the service you expect and are entitled to.  |
| When you bid on an item in our auction you agree to our full terms and conditions. |
| VAT: Is included in the winning bid price. A VAT invoice can be provided on request. |
| WARRANTY/GUARANTEE INFORMATION Warranty where offered is stated in the item description. In addition we offer a full refund on the bid price of all items returned within 14 days of purchase regardless of faults found but see our full terms and conditions for more details. Customer will be responsible for all shipping costs unless item is faulty and item is expected to be returned in identical condition to that sent out including instructions, boxes, batteries to name a few details! |
| RETURNS Prior authorisation is required for ALL returns. Items should be returned via standard parcels or first class mail, which ever is least expensive. Items must be carefully packed and returned with all accessories, and original shipping invoice. Reimbursement of return postage costs will be at our discretion, non faulty or fraudulently returned items will not have carriage costs paid. |
| COLLECTION Is welcome, from our Leicester warehouse, but may be subject to a handling charge depending on the item purchased. |
| FEEDBACK Will be posted in response to your feedback received. |
| FULL TERMS AND CONDITIONS CAN BE FOUND HERE CLICK HERE. |
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