THE
BOSS'S
ENCYCLOPEDIA Hardback book by The Editors and Experts of Boardroom® Reports Over 590 pages Copyright © 1986, 1983 by Boardroom® Reports, Inc. Summary of Contents includes: " PART I EFFECTIVE MANAGEMENT TECHNIQUES 1. MANAGING PEOPLE Managerial Skills
Negotiating
Managing the Managers
Managing Your Employees 2. MANAGING THE WORK Management Wisdom
Decision Making and Problem Solving
Managing a Troubled Company
Getting Advice
Legal Briefs for the Manager 3. INCREASING PRODUCTIVITY Productivity Management
Improving Managers' Productivity
Improving Employee Productivity
Training Programs
Quality Circles
Time-Saving Techniques 4. COMMUNICATING YOUR IDEAS Writing
Talking and Listening PART II FINANCIAL MANAGEMENT 5. FINANCIAL ANALYSIS AND CONTROL Financial Analysis
Budgets
Paying Bills
Credit
Collections
Bankruptcy
Business Travel Controls 6. CASH MANAGEMENT Cash Flow
Excess Cash 7. TAXES Cutting Taxes
Fighting the IRS
Organizing the Business in a Tax-Wise Way
Tax Consequences of Business Decisions
Tax Planning for a Poor Business Year
Taking Money Out of the Company
Special Business Deductions 8. HOW TO GET FINANCING Financing Strategies
Dealing with Banks
Alternative Sources of Financing 9. MERGERS, ACQUISITIONS, AND DIVESTITURES Acquisitions and Mergers
Selling a Business PART III MARKETING AND SALES MANAGEMENT 10. MARKETING MANAGEMENT Marketing Wisdom
Product Development
Marketing Research
Market Segments
Marketing to the Government
Export Marketing
Marketing and the Law 11. DIRECT MARKETING Direct Mail Marketing
Telephone Sales 12. ADVERTISING AND SALES PROMOTION Advertising Strategies
Working with Ad Agencies
Advertising Copy
Choosing and Buying Advertising Media
Sales Promotion 13. MANAGING THE SALES FORCE Hiring
Training
Managing Your Salespeople
Incentive Plans 14. SALESMANSHIP Sales Methods
The Sales Call and Follow-up 15. PUBLIC RELATIONS Dealing with the Media
Community Relations
Lobbying Congress
Working with PR Agencies PART IV ADMINISTRATIVE AND OFFICE MANAGEMENT 16. THE EFFICIENT OFFICE Office Space-Planning and Design
Office Equipment
Secretarial Services and Paperwork
Telephone Systems
Mail Systems 17. COMPUTERS Buying a Computer-Hardware and Software
Computer Operations
Operating Costs
Computer Backup and Maintenance
Programmers and Other Personnel
Computer Security 18. PROTECTING YOUR COMPANY Plant and Office Safety
Security Measures Against Theft
White-Collar Crime
Protecting Company Secrets
Threats to Persons 19. INSURING YOUR BUSINESS AND EMPLOYEES Insurance-What You Should Know
Insurance Coverage for the Business
Insurance Coverage for Employees 20. MANAGING REAL ESTATE Real Estate Basics
Site Selection PART V OPERATIONS MANAGEMENT 21. PURCHASING Purchasing Wisdom
Cost-Cutting Methods
Working with Suppliers
Purchasing and the Law
Keeping Buyers Honest 22. FACILITIES AND EQUIPMENT MANAGEMENT Equipment
Plant Energy Costs
Office Energy Costs
Environmental Issues 23. INVENTORY AND MATERIALS HANDLING Inventory Management
Warehousing
Shipping 24. FLEET MANAGEMENT Trucks
Cars PART VI PERSONNEL ADMINISTRATION AND LABOR RELATIONS 25. HIRING AND FIRING Hiring Wisdom
Finding People
Successful Interviewing and Follow-up
Discrimination Traps
Tapping Top-Level Talent
Handling Layoffs
Guidelines for Firing Employees
Getting Rid of Executives 26. PERSONNEL POLICIES Setting Company Rules
Communicating Policies to Employees
Evaluating Employees
Promotion Policies
Personnel Policies and the Law 27. COMPENSATION Wage Policies
Merit Programs
Bonus Systems
Overtime Policies
Executive Compensation 28. EMPLOYEE BENEFITS Cost of Benefits
Benefit Choices
Vacation/Holiday Policies
Disability Issues
Pension Plans and Profit-Sharing Plans
Other Benefits 29. UNIONS Keeping the Union Out
Negotiating Work Contracts
Arbitration and Rulings
Dealing with Unionized Workers
Strikes PART VII PERSONAL BUSINESS 30. YOU AND YOUR FAMILY The Family
Dealing with Parents 31. YOUR HOME AND AUTOMOBILE The Home
Your Automobile 32. BEING A SMART CONSUMER Traveling and Vacation Tips
Solving Consumer Problems
TVs and Stereos 33. PERSONAL HEALTH Psychological Health
Good Health Habits
Exercise
Food and Drugs
Illnesses and Their Treatment
Surgery 34. MONEY MATTERS Managing Personal Finances
Loans
Insurance
Estate Planning
Taxes 35. INVESTING YOUR MONEY Investment Strategies
Stocks
Brokers
Bonds
Tex Shelters
Real Estate INDEX " This book is in very good condition with minor wear, including some minor edgewear.
No torn or ripped pages.
No markings or writing. | 
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