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The placing of an order indicates your acceptance of these terms and conditions.

Please read them carefully and print a copy for future reference.

GENERAL 1. You are responsible for ensuring the suitability and compatibility of all goods before purchase. If you are unsure, please refer to the Manufacturer for advice. Goods are not supplied on a trial basis......... 2. All goods are subject to availability. We will advise you if we are unable to supply any goods ordered............ 3. All goods remain our property until they have been paid in full......... 4. Any written quotations given are valid for 48 hours unless otherwise stated............ 5. Guaranties and Warranties: a. Any manufactures warranties form a separate contract between the purchaser and the manufacturer and are not of the essence of the contract between the purchaser and us. b. All goods carry a 12 month return to base warranty unless stated otherwise. c. Where goods carry an extended warranty from the manufacturer, it is the sole responsibility of the purchaser to liase directly with the manufacture of the goods for full details of the warranty agreement. d. The terms of the warranty for goods sold with an ‘On site’ warranty are provided separately and it is the sole responsibility of the purchaser to liase directly with the manufacturer as determined by the warranty. e. Cooling fans are not warranted with respect to noise. f. We do not guarantee compatibility of any goods with another unless specifically stated in writing. We will however take reasonable care when providing advice on suitability or compatibility of the goods where specific information regarding their use has been provided by the purchaser............ 6. Payment for the goods will be in cash cleared funds at the time of collection or dispatch unless otherwise agreed by us.......... 7. Payment may also be made by Credit Card and Switch subject to the following surcharges: Switch/Delta Purchases 0% - Mastercard/VISA 1.95% on total cost (inc VAT) not charged if using pppay.com or paypal or similar service. But pay pal fees or similar will apply........ 8. Some items of hardware may be OEM. They may not be supplied with drivers/software nor any cables. This is reflected in the item’s price..... 9. Any sizes and dimensions quoted are approximate....... 10. We will not be liable to you for any consequential or incidental loss, loss of profits (whether direct or indirect), revenue, goodwill, loss of data or any other economic loss arising from use, inability to use, non-compatibility or defect in any item. Any other liability will be limited to the price paid for the goods.......... 11. All prices and specifications are subject to change without prior notice....... 12. We are not obliged to accept the return of any unwanted or incompatible goods unless covered by the Distance Selling Regulations......... 13. We, at its discretion, accept goods that have not been opened or used subject to a deduction of a re-stocking fee of 20%....... 14. Any boxes received in a damaged condition must be signed for as damaged on carriers note, You must notify us immediately.............. 15. We exclude the application of the Contracts (Rights of Third Parties) Act 1999 to each and every contract under these terms....
RETURNS 1. Before returning any goods, please contact us by e-mail for a Returns Authorisation Number(RAM)...... 2. You, the Customer, are solely responsible for inspecting the product upon delivery. Any damaged, defective, missing goods or other discrepancies must be reported to us within 48 hours of your delivery............. 3. All products sold are classed as individual items and must be returned as the same if a fault is found....... 4. Any item returned must be returned in the original packaging and include all instruction booklets, manuals, cables, disks, software and proof of purchase.............. 5. Any goods found to faulty within 15 days of purchase may be replaced at our discretion............ 6. For items that become faulty after 15 days of purchase, we reserve the right to have the same repaired or replaced. We also reserves the right to replace faulty goods with a product of similar or better specification and age. The warranty for the replacement item continues for the duration of the original warranty, i.e. from the original date of purchase............ 7. Every item returned as faulty but found not to be so will incur a charge of £12 plus VAT or 20% of the purchase price plus VAT (whichever is the higher)........... 8. A period of up to 21 days may be required to test and replace faulty goods............ 9. Goods purchased and collected from our Retail Premises must be returned to our shop........... 10. Return of goods purchased and delivered via our web shop should be carefully packaged and insured for the value of the product. We will not be liable for any items lost or damaged in transit............ 11. Goods supplied to you must only be used for their intended purpose and not be subjected to abuse or unreasonable usage........... 12. The warranty on any goods that on examination show any sign of abuse or unreasonable usage will be void.....

THESE TERMS AND CONDITIONS ARE SUBJECT TO ENGLISH LAW AND THE JURISDICTION OF THE ENGLISH COURTS.
NON PAYERS WILL BE DELT WITH TO THE FULL EXTENT OF THE LAW.