In another thread I recommended Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems https://www.sensible.com/rsme.html
What I pick up from this is
- to test to find the one most important thing to change at this time.
- to leave other things until later
- to formulate the change I want to make as simply and clearly as possible
So, if it is in the area of dropdown menus, let us give clear and simple feedback to Ebid in the website suggestions forum, until it changes.
And then back to user testing for the next change