My invoice just disappeared :(

[phanmale]

I had a sale and sent an invoice with combined postage discount. It was showing green i in AAL and I copied myself in and its come to me via email.

I have just gone to my ebid and the invoice says that it has been sent, but the i is not green anymore and if i click on the link it says invoice does not exist.

The AAL log now says I sent the invoice on Thurs 1st Jan 1970???? at 1pm GMT

Do I need to resend it for the customer to be able to pay?

[leadhillsonline]

I had a sale and sent an invoice with combined postage discount. It was showing green i in AAL and I copied myself in and its come to me via email.

I have just gone to my ebid and the invoice says that it has been sent, but the i is not green anymore and if i click on the link it says invoice does not exist.

The AAL log now says I sent the invoice on Thurs 1st Jan 1970???? at 1pm GMT

Do I need to resend it for the customer to be able to pay?

I think there is a problem with 'My eBid' at the moment. I just marked 3 items as shipped and left feedback and it is not showing up. I know a couple of items have finished as I've had the emails but they are not showing up in unsold. Last time this happened it all came back okay.

[phanmale]

I think there is a problem with 'My eBid' at the moment. I just marked 3 items as shipped and left feedback and it is not showing up. I know a couple of items have finished as I've had the emails but they are not showing up in unsold. Last time this happened it all came back okay.

The invoice has reappeared, but the buyer cannot pay the correct amount now

I only know of buyers questions through AAL because they are sent to my email too

Screwy!

[leadhillsonline]

I've just reported the problems to support so hopefully things will get sorted soon.

[deltadelta48]

Hi, its about 4:21 pm here and I just had a goofy thing happen with invoices too. I combined two items and mailed invoice out. My ebid shows it as sent Dec. 1969, but also marked no invoice exists. I did not have the option of redoing or resending since it does not exist. Kind of an unusual glitch to send a 10 yr old invoice!! I am assuming it is being worked on.
Thank you!

[phanmale]

I've just reported the problems to support so hopefully things will get sorted soon.

thx Wiz

[leadhillsonline]

thx Wiz

Unsold items seem to be appearing where they should and the items I've marked as shipped have now turned green.

[phanmale]

yep, it appears my invoice is showing up as is my questions, so I could reply - however, the count was showing as "0" so I wouldnt have known to check other than the emails!
Hopefully the buyer will not have any probs paying