Royal mail

[Huddylion]

Are so incompetent, i had feedback from my latest buyer today, to say he was happy with the record, he then emailed me to tell me that he had been in all day and the posty just put the record through the letter box without a signature(it was recorded delivery),it makes me sooooooo mad that i pay for a service and then don't get it, not the first time this has happened either,my regular posty is off this week, so the relief gets here about 12.30 instead of 9.30 , yesterday i saw him through the window and he saw me going to te door, he saw me pick up the letters ,didnt say owt, didnt think owtelse about it, went outside later for a ciggy and low and behold he had shoved an l.p. i had ordered or my personal collection under the back gate, why the hell did he not say owt, wait till i see him tommorow gonna get a lump out of his head with me walking stick.

Any one know where i email to complain about recorded delivereys not done properley ?

[penny291]

Go to the Royal Mail Website, www. royalmail.co.uk I have complained a few times about delivery

[Huddylion]

Thanks will get on to it shortly

[raindropsies]

signed for is just a waste of time & money IMO, but even so the posties should still do their job.
I now refuse to use recorded "signed for" service, if I need a signature I use DHL through parcel2go, it's cheaper than RM special delivery and I have never had an issue with parcel2go or DHL. All heavy items (1kg+) are kept away from RM

[yorkiesauctions]

lol, I've visions of the handle end of your walking stick popping through the letterbox and pulling the postie back to the door. pmsl

I think you can make a complaint here, just click personal or business.

[yorkiesauctions]

signed for is just a waste of time & money IMO, but even so the posties should still do their job.
I now refuse to use recorded "signed for" service, if I need a signature I use DHL through parcel2go, it's cheaper than RM special delivery and I have never had an issue with parcel2go or DHL. All heavy items (1kg+) are kept away from RM

I hate it when a parcel is not sent by Royal Mail because if I'm not in then the sorting office is only 5 minutes from one of the buildings that I work in and it's easy for me to nip on and sign for it, where as if the parcel is sent via another courier I have to prat about trying to sort a delivery time for them to deliver again, and that's easier said than done with the odd hours that I work.

[Huddylion]

Thanks Yorkie and others a strongly worded complaint has flown off to royal mail, hopefully it will get there

[Huddylion]

Really use royal mail for my records as i dont sell in bulk, normally i have once on here when i used parcel2go, never had a problem with them

[raindropsies]

I hate it when a parcel is not sent by Royal Mail because if I'm not in then the sorting office is only 5 minutes from one of the buildings that I work in and it's easy for me to nip on and sign for it, where as if the parcel is sent via another courier I have to prat about trying to sort a delivery time for them to deliver again, and that's easier said than done with the odd hours that I work.

Yes but if it was me, I would check to see if you wanted it delivering to a work address, this can be easier to a lot of people. As long as you / anyone wishing this to happen has a gift address if paying by paypal, then I as a seller don't care where it's sent to (except nigeria) then we are both happy.

[moonwitch]

One of my recorded delivery items was left on my doorstep while I was in.

I didnt know it was there until I went out shopping at around 4pm.

What made it worse is that my front door is on a busy public walkway so I'm only surprised that no-one nicked it.

I.ve also had several recorded delivery items posted through the letter box - only when my usual postie is away though - he's brilliant!!