New store help

[swinglo73]

I purchased a lifetime membership yesterday and started to set up my store. I was having some errors and issues and decided to delete my first attempt and start over. Now I can't use the same store name and I can't edit the first store to change the name out so that the name I want is available. When I try to edit the first one, it says I can't edit stores that I don't own.

So when does Ebid delete stores that have been deleted by the user? Will it ever be deleted?

Am I better off just using the same name with an extra letter or symbol? i.e. "Store name here!" instead of "Store name here"

[swinglo73]

Bumping this hoping somebody can give me an answer... How long before a deleted store is actually deleted from the system? I can't use the store name I want because it's currently associated with a store I deleted.

[Tamara79]

Good question.

[MumTo1]

Dont forget that stores become inactive if there are no items in there for 12 hours or more. You may have created a shop but the system might have de-activated it because you dont have any listings in it.

Try re-activating your store and try editing it again

[HannaHolly]

if that doesn't work. email support@ebid.tv and explain the issue to them.

[swinglo73]

Well here's the funny thing... The store isn't inactive because it is empty, I actually deleted it because I wasn't happy with the way it all came out. It's still listed as one of my stores, but when I try to edit anything or reactivate it, it says that I don't own the store I'm trying to edit.