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Thread: Fantastic Support Team

  1. #1

    Thumbs up Fantastic Support Team

    A buyer for one of my items placed a bid in error when she actually wanted to purchase via BuyNow. The buyer had made previous purchases from me and I was happy to make the sale via BuyNow.

    I opened a support ticket to request the eBid team to cancel the bid and went for a cup of tea. To my amazement, on my return a short time later, I had received emails from the team informing me they had cancelled the bid as requested.

    I had read on the forums about the great support on eBid and can certainly confirm this to be the case.

    Well done eBid team!!
    http://uk.ebid.net/stores/Handy-Andy-DVDs - for New/Used DVDs
    http://uk.ebid.net/stores/Handy-Andy-Store - for Used CDs, Vinyl Records, Books, Misc Items - all in very good condition.

  2. #2
    Forum Saint Rednosty's Avatar
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    I have had a lot of dealings with support over the last year and They ARE FANTASTIC Every single suggestion or Problem gets looked at and usually sorted very quickly Well done G and M keep up this work when you get to the 1 Million listings and you've have the rival to Ebay we all seek! ONLY BETTER!
    Thats one of the biggest gripes I think most people overlook when comparing ebid to Ebay! DONT EVER LOSE THE HUMAN SUPPORT!

    Vintage Mechanical and Quartz Watches
    and collectables



    Click on the link to enter my store

    Why not visit my New Store. Where you will find almost anything

    http://uk.ebid.net/stores/Rednostys-All-Sorts-Store


  3. #3
    Forum Saint HannaHolly's Avatar
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    Quote Originally Posted by Rednosty View Post
    I have had a lot of dealings with support over the last year and They ARE FANTASTIC Every single suggestion or Problem gets looked at and usually sorted very quickly Well done G and M keep up this work when you get to the 1 Million listings and you've have the rival to Ebay we all seek! ONLY BETTER!
    Thats one of the biggest gripes I think most people overlook when comparing ebid to Ebay! DONT EVER LOSE THE HUMAN SUPPORT!
    Well said Rednosty

  4. #4

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    With what is happening on Greedbay at the moment that may well happen sooner than we think. Time to advertise and grab the discontented.
    Ken

    For low cost Prints and Affordable Originals just Click the Logo

    http://tinyurl.com/39bkpc/images/affordablelogo.jpg
    and check out my other stores

    Ken's Cave

    Fantastic Fotos Store

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