How Can I Get A Reply From Ebid ????????

[virtual_bootsale]

I have been contacting support at Ebid for weeks with a problem that Im having. My member ID is 'Newbreed' but when I go on to forum it shows me as a different member thats no longer registered.
Ebid will not respond to my problem or send me a ticket number to even say the matter is being dealt with.
When I first signed up on 10th May and complained about this they did respond to say that I should log in under 'newbreed'?
Thats what I did do and have done now.
Anyone else get this problem?
Oh and before they stall for more time and ask for previous contacts, here is the ticket number related to the issue from 13 May 2005.

GEN #EIO-13287-604
Ticket Resolved
Ticket ID : EIO-13287-604


newbreed


From looking on the forums it seems that those that have paid for their life membership get less response than those that are paying shorter term. I hope I'm mistaken on this.

[slinkyri]

I have been contacting support at Ebid for weeks with a problem that Im having. My member ID is 'Newbreed' but when I go on to forum it shows me as a different member thats no longer registered.
Ebid will not respond to my problem or send me a ticket number to even say the matter is being dealt with.
When I first signed up on 10th May and complained about this they did respond to say that I should log in under 'newbreed'?
Thats what I did do and have done now.
Anyone else get this problem?
Oh and before they stall for more time and ask for previous contacts, here is the ticket number related to the issue from 13 May 2005.

GEN #EIO-13287-604
Ticket Resolved
Ticket ID : EIO-13287-604


newbreed


From looking on the forums it seems that those that have paid for their life membership get less response than those that are paying shorter term. I hope I'm mistaken on this.

With regards to this statement I think you are mistaken completely with this. I'm sure it's just been an oversight. Good luck! Ri

[virtual_bootsale]

My son paid for a month and had success with getting responces from Ebid support. Based on his experience I paid a fee and joined for life and get no support. I can only base my thought on my own experience, however Im sure your right and it is some kind of oversight.
regards

newbreed

[slinkyri]

I must say I'm a little confused. Are you Newbreed or Virtual bootsale or both?


lol..... I meant to ask the first time and besides it bumps this thread to the top of the pile.... more likely to get picked up

[seaemelle]

I must say I'm a little confused. Are you Newbreed or Virtual bootsale or both?

Do you mean a virtually new breed of boot sale?

[Mark]

Hi

Please send your support emails to support@ebid.tv

If you do not receive a ticket reference number reply back immediately it is very likely that you have not sent to the correct email address.

We do not have a record of receiving an email to support from virtual_bootsale

Please contact us via the email address above and we will reply shortly. Regards

[FabFinds]

Hi

Please send your support emails to support@ebid.tv

If you do not receive a ticket reference number reply back immediately it is very likely that you have not sent to the correct email address.

Hmmm wonder if there's a glitch then... I sent an email to support@ebid.tv on Monday and didn't get a ticket ref no, definitely the right address cos I've just been and checked.... will resend it then... look forward to getting me number

[virtual_bootsale]

Please send your support emails to support@ebid.tv

If you do not receive a ticket reference number reply back immediately it is very likely that you have not sent to the correct email address.

We do not have a record of receiving an email to support from virtual_bootsale
---------------------------------------------------

Anyone else get this problem?
Oh and before they stall for more time and ask for previous contacts, here is the ticket number related to the issue from 13 May 2005.

GEN #EIO-13287-604
Ticket Resolved
Ticket ID : EIO-13287-604
----------------------------------------------------


If they didnt get my email then how did I receive this ticket number?

Ive sent it again so we will see what happens.

newbreed

[newbreed]

Well Well !!!!

As the martial arts saying goes
"The squeeky wheel gets the most oil"

They have listened to my moan this time and sorted it.
Thank you at Ebid.

I now exist as 'newbreed'