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Thread: Sale Cancelled by eBid

  1. #1

    Default Sale Cancelled by eBid

    ok so you found a problem with the buyer - closed their account and left me no way to recoup my fees for the sale

    cannot leave a neutral/negative feedback to get my final value fees back

    Please refund me for the failed sale

  2. #2
    Forum Saint JanetB's Avatar
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    Default Re: Sale Cancelled by eBid

    You need to go to this page: eBid Help - Contact Us

    Fill out the contact form with your request. If you have the item(s) # available plus a short description of item, they will be able to deal with you much quicker.

    I have had to do this myself in the past.

  3. #3

    Default Re: Sale Cancelled by eBid

    yep did that!
    still no reply
    they killed the buyers account and the asl is not there - nothing to reflect the sale - no ability to leave feedback to recover the fee

  4. #4
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    Default Re: Sale Cancelled by eBid

    Quote Originally Posted by FrogBearCreations View Post
    yep did that!
    still no reply
    they killed the buyers account and the asl is not there - nothing to reflect the sale - no ability to leave feedback to recover the fee
    Go to 'My Fees and Invoices' LH column of the page, if you have been charged a fee from the sale it will show there and that would be the record of the sale to persue with the 'contact us' team. If there is nothing there to reflect the sale then you have not been charged

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