A buyer wants to leave feedback for me but can’t figure out how to do it. Can anyone let me know how to do it?
Thanks
A buyer wants to leave feedback for me but can’t figure out how to do it. Can anyone let me know how to do it?
Thanks
Hi,
On the drop down menu --- My e-bid, when you open, it will have in the middle of the menu --- Feedback Duty -- when you open that section is will show Feedback As A Buyer or on the other side Feedback as A Seller. Click on either the seller or the buyer and the screen will change to where you can leave Positive, Neutral or Negative. Just leave your comment in the ASL box that you will see on the right hand side of the screen. Then save feedback and it will be left for either buyer or seller and then you are done.
Hope this helps you. Good luck with your sales in the future.
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Leaving Feedback is easy, the hard part is having Buyers leave you feedback after the item is sold. I always leave feedback but hardly ever get any return feedback, does anyone have any suggestions?
Thanks TomJ
I always include a small piece of paper cellotaped to the bubblewrap/comic bag of the item I am sending, asking them to kindly leave feedback. That way they see the note after opening the parcel, and hopefully will leave feedback. Doesn't always work, but i'm sure it has worked for a few of them.
Jason
BigKidsAttic - Action Figure Adoption Agency (Fee's Appy), and supplier of collectible comics.
Thank you Jason, I will start doing that.
TomJ
That's probably a better reminder that what I've been doing as it's right there in front of the buyer and easier to see.
I always Mark As Dispatched on the ASL, giving the RM Reference Number and adding that "I would greatly appreciate your Feedback on safe arrival". I always leave FB for the buyer at that point, mostly so I have an accurate total for my sales. I sometimes wonder how many buyers actually read what's on the ASL or even know how to use it as I've rarely had any reply to Ask Buyer A Question and only about 60% of buyers leave any FB. (Many of my buyers are making their first purchase on ebid.)
But I also think that giving and getting FB is less important for many buyers as on obay it has also declined. This year (perhaps due to my reminder?) more buyers have left me FB here than over there.
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http://uk.ebid.net/users/theElench
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