The Royal Mail bent the envelope from the pics the buyer sent over causing a spine stress mark/small crease in the comics spine.
We both agreed that RM would be a fruitless effort getting to admit they were at fault, and the buyer wanted to keep the item as they have been looking a long time for it, and they weren't looking to get anything out of this, so I refunded the buyer a small amount back.
Their purchase a couple of days later arrived with no problems.
J