I have recently sold 2 of the same item to 2 different members. However it comes up as 2 items to one member in the feedback section.
See attached with the issues circled in red.
Thanks.
Will take a look.
Thx
Gazza
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Our records show that a quantity of 2 was originally bought by this user for this item, was this perhaps changed by yourself or by the support team back down to 1?
Thx
Gazza
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Hi,
I'll try and explain as I don't have any way to show it now. Also the pictures on the first post are not unique.
The item sells and you go to leave feedback= Fine
You sell same item to someone else and you go to leave feedback= Not OK. It shows as both items sold to the first person to buy it.
As an aside, I have also noticed that the feedback for items (if you have more than one) goes back to the first date you sold it instead of the latest date it was sold on.
There is no issue with the mobile app and that's how I have mostly got around it.
I will take more screenshots once it comes up again.
Cheers.
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