As reported to support on June 7th
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When the search engine was altered a few months ago it has created a bit of a nightmare for buyers...
For example, do a search for: Christmas Card
This is now swamped by postcards - if someone searches for Christmas
Post Card then the return would be fine. But having a search return like
that can kill a category, likewise Birthday Cards etc... The search
engine should not assume to include postcards based on the keyword of
just card - when it includes the multi keyword of 'post card' it is
fine - but not just card.
When the Greetings Card sellers find out this they will go nuts -
with that search return they will be losing sales. Also it is
encouraging sellers to leave out vital keywords because the eBid
search engine will pick it up - but ultimately that will clobber your
outside exposure and the ability of new buyers and sellers to find
eBid, just to cater for lazy sellers.
Also....
The search for St Leonards-on-Sea brings up 31 results - the search
for St Leonards on Sea brings up 93 results.
Those searches should bring up the same result and just read the - as
a blank.
Likewise....
Do a search for: St Mary's Church
844 returns
Do a search for: St Marys Church
1,238 returns
Those should both return the same search results.
And there is a whole lot more similar to the above....
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And why has nothing been done? I received the response that it was being looked into, but that was over 2 weeks ago. With the tinkering that has gone certain items have been made almost impossible to sell - with no benefit provided to anyone else whatsoever - and it has been like this for months.
If buyers are getting search returns which are completely irrelevant to their search keywords then they will go elsewhere.