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Thread: Export sales data not showing after download

  1. #1
    Forum Saint Gill's Avatar
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    Default Export sales data not showing after download

    This is what I get:-

    Attachment 48627

    I exported after 'hiding' so can members export once sales are hidden?
    Gill (pronounced Jill) "Have nothing in your house that you do not know to be useful, or believe to be beautiful" William Morris 1834 - 1896

  2. #2
    Administrator gazza's Avatar
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    Default Re: Export sales data not showing after download

    hi Gill,

    Go to My eBid Dashboard > Sold. The export sales data link should be there.

    The export function will show any sales that you haven't removed/hidden from the list.

    Gazza
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  3. #3
    Forum Saint Gill's Avatar
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    Default Re: Export sales data not showing after download

    Sorry Gazza, but I've already done that and the pic above is what I get when trying to open in Excel.
    Gill (pronounced Jill) "Have nothing in your house that you do not know to be useful, or believe to be beautiful" William Morris 1834 - 1896

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    Administrator gazza's Avatar
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    Default Re: Export sales data not showing after download

    Hi Gill,

    Your data file is empty as you have nothing in your Sold list. If there were things in the Sold list then they would show in the data file.

    Hope this helps.

    Gazza
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  5. #5
    Forum Saint Gill's Avatar
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    Default Re: Export sales data not showing after download

    With respect Gazza I've sold 7 items from 5 listings so far this year which appear in my sold list, albeit hidden by me.
    Last edited by Gill; 12th February 2015 at 08:30 PM.
    Gill (pronounced Jill) "Have nothing in your house that you do not know to be useful, or believe to be beautiful" William Morris 1834 - 1896

  6. #6
    Administrator gazza's Avatar
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    Default Re: Export sales data not showing after download

    If you want to put them back onto your Sold list you can just use the "Unhide" boxes.

    Gazza
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  7. #7
    Forum Saint Gill's Avatar
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    Default Re: Export sales data not showing after download

    Now I understand! I was under the impression that once I clicked the show hidden link the sales were back on the sold list. Maybe the unhide column could be highlight in bold red.

    Thanks Gazza.
    Gill (pronounced Jill) "Have nothing in your house that you do not know to be useful, or believe to be beautiful" William Morris 1834 - 1896

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