How Can We Keep Customers

[johnwash1]

After no response to my inquiry regarding shipping via the AAL (6 nudges) and several emails direct to seller along with noticing the seller had visited their listings twice after the sale, I decided to open a Pay Pal dispute.
Once logged into Pay Pal I noticed a refund from the seller along with a comment explaining a disastrous situation where the seller had" lost everything".
I replied, thanking the seller for the refund and suggested they remove their 134 listings as if not available the items should be removed.
Seller visited their listings several more times after that, items relisted several more times (auto repost I would assume) until finally a month after my initial purchase the items ended.
I took the liberty to verify the length of time it would take to bulk edit/delete listings and it took no time at all and could even be accomplished via smart phone.
With the amount of times seller visited their listings I believe any seller in a disaster situation would have handled the situation a bit differently.
Answer question through AAL or one of the many emails.
End the unavailable listings during one of many visits.

No, I do not and will not judge every seller by this experience, nor have I decided the type of feedback to leave.
Yes, I checked sellers feedback and last time seen before making the purchase.

Even without bulk edit (which I admit I've never checked how to use), I believe it would be easy to delete 134 listings. I think I could list my auctions running, 75 per page, there's a checkbox to select them all, then a button to delete them. So after doing those simple steps twice, all would be gone. What a clueless and uncaring seller.

Yes, like you, I'd need a little time to come up with some fair yet firm feedback!

[madelaine]

In a disaster situation, a sensible seller would put holiday settings on while sorting things out.

Closing all listings takes very little time.