anyone else had problems?
OK i know its christmas, but!
dropped of a parcel on 16th
by 00.36 on the 19th it was at the recipients local depot, since then it has not got any further and I was told last weekend that it was because they dont work weekends so now they are counting thursday and friday as weekends, was told it would be manifested for delivery on monday morning, nothing moved monday according to tracking.
the recipient was told it would be delivered on tuesday just after I was told friday, the recipient was told the parcel was damaged, I was told the delay was because they dont work weekends ( which seem to include thursday, friday, saturday, sunday, monday and tuesday.
according to tracking it is on its way from the recipients local depot to the local carrier since 00.36 on the 19th and has still not arrived.
the recipient is getting annoyed as well with being told different days for delivery and having to wait in and im not exactly pleased either
they could at least tell the truth if they have lost or damaged it but the same person is giving us different stories about this.
a bit more of the story is herehttps://www.facebook.com/myHermesdel...2¬if_t=like but most of the contradictions are in emails.
the package was made from 110mm underground plastic waste pipe with lots of duct tape on the ends, high density foam inside and the item in the middle of that was a 100mm solid steel ball so damaging it would be difficult.
am getting rather p'd off about this and thought I would let others know who may have thought about using this wunch.
have also had parcel farce take 12 weeks, 8 weeks and 4 weeks for 3 consecutive parcels send by PF24 which should mean next day ( and they did not want to compensate me because they thought it was quite good service ( and nothing to do with xmas as they were sent in
JULY ).
TNT taken 19 days to deliver something I paid extra to have delivered by noon next day who blamed bad weather and roads closed 3 days after delivery was due.
I normally use UPS by interparcel for larger things but this was a small parcel, wont be using my hermes again
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