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Thread: What to do? Hold,ship,refung?

  1. #1
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    Question What to do? Hold,ship,refung?

    What to do? I sold two comic books, they appear to me to be all in Norwegian, sent invoice and buyer paid, leaving me a note he paid for the two comic books (Pay Pal)... after he made payment he sent me a private note that he sent the money, also stated, he hopes they are Norwegian and not Danish. I replied, "do you want the comic books or do you want a refund, I will hold for reply." not 100% sure they are Norwegian.....no return reply to date...my thinking is that if they are Danish not Norwegian I would stuck for return postage (Norway to USA) $$'s. (would rather refund,lose the sale,feedback?, than pay postage fee's) The photo's in listing did show some of the comics and the printed language. Do I ship,hold (another week),or refund? The buyer is new to eBid XXXXX(0), lives in Norway, made fast payment. Buyer did right, now I want to do the same.

  2. #2

    Default Re: What to do? Hold,ship,refung?

    The only wording I can make out from the pictures is at the top of the third picture - and that looks Danish.

    Can you type a sentence from the comic and then we can at least find out whether it is Norwegian or (more likely) Danish.

  3. #3
    Forum Saint Maelbrigda's Avatar
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    Default Re: What to do? Hold,ship,refung?

    could you scan or photograph one page of each and send it to the buyer to ensure it is what he wants?
    Simply Handmade all my handmade items
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    Default Re: What to do? Hold,ship,refung?

    On one of the pages in your picture is the word abekattestreger which "Google translate" identifies as danish.
    This site lists the value at 430 euros* for a fair/good copy

    *$580.I'd say your buyer's got a bargain.

  5. #5
    Forum Master billsstamps's Avatar
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    Default Re: What to do? Hold,ship,refung?

    I would do the honest thing.
    Apologise to the buyer that they appear to be Danish and offer a refund.
    Rev Dr Bill Hopkinson,
    Retired professor





    BillsStamps

    around 50000 stamps listed, based in London

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    Default Re: What to do? Hold,ship,refung?

    Will take Bill's advice, refunded. Will revise the listing and repost! Thanks,

  7. #7
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    Default Re: What to do? Hold,ship,refung?

    As you can have several pictures with a listing, I would state not sure about language, and include a scan of a page so that a buyer can judge for themselves. That's what I do when in doubt about something.

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