Hallo guys,
I should have uploaded this much earlier and did post some of it in other threads which are now long forgotten.
Sadly I’ve been a little busy but feel this might still be useful information so I am going ahead with posting it regardless.
Here’s the link back to my main investigation thread in case you’re bored
http://www.ebid.net/forums/showthrea...83#post1536983
Basically I noticed that even though i am selling worldwide my adds were only showing up on the UK Google shopping site and wondered WHY ?
My first message to Google:
On 02/06/13 18:45:15 >>>>>>>>>>>@hotmail.co.uk wrote:
Dear sir/madam,
I have a question regarding my Google shopping exemption?
I have recently noticed that my adds are showing up on Google shopping UK but none of them are showing up on Google shopping .au or .com
Even though I am selling to these country's can you help me understand why ?
I might have ticked that my main country of business is the Uk when applying for my exemption! Is this the reason?
If so can I please change my potential customer base to worldwide please?
If this is not the reason can you inform me what is?
Sincerely Martin
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Google sent a very informative response back:
googlebase-support@google.com (googlebase-support@google.com)
03/06/2013
To: >>>>>>>>>>>>@hotmail.co.uk
Hello Martin,
Thank you for your email.
Account level exemptions from the unique product identifiers requirement won’t be supported after July 15th, 2013 for the US, France, Germany and the United Kingdom, and September 16th, 2013 for all other target countries.
If you currently have an account level exemption from the unique identifier requirement, you will need to start including the ‘identifier exists’ attribute with a value of FALSE for all items where no identifier exists before the deadlines listed below. By doing so, you’ll avoid any disruption to your items once account exemptions are retired.
Once enforcement starts on July 15th, 2013 for the US, France, Germany and the United Kingdom, and September 16th, 2013 for all other target countries, items missing unique product identifiers or without the ‘identifier exists’ attribute with a value of FALSE might then be disapproved and disappear from Google Shopping.
Important: If an identifier exists for the item, it is important to add the correct identifier to your feed rather than using the ‘identifier exists’ attribute in order for us to correctly match your items to our product pages. Including the ‘identifier exists’ attribute with a value of false for items that have unique product identifiers could lead to account suspension.
For more information about the unique identifier requirement, please visit http://www.google.com/support/mercha...?answer=160161
Additionally, I see that you have not uploaded any product listings for target country Australia or United States. if you wish to promote your products to any other target country, you will have to submit your products for the same.
Sincerely,
Abhijeet
the Google Shopping Team
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I asked for a little more clarification and sent this:
Martin
03/06/2013
To: googlebase-support@google.com
Dear Abhijeet,
I have listed all my products for sale in Europe America and Australia!
When you say I have not uploaded any product listings for target country's Australia or United States and that i will have to submit my products for the same.
Am I correct in my understanding that as an Ebid seller and as Ebid uploads my adds to Google that they would have to upload my adds to the American and Australian sites?
Please confirm or give me information on how to do this!
Sincerely Martin
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I got this response:
googlebase-support@google.com (googlebase-support@google.com)
04/06/2013
To: >>>>>>>>>>>>@hotmail.co.uk
Hello Martin,
Thank you for your email.
I appreciate your concern. Please know that as of now you are uploading products for United Kingdom only. If you wish to promote your products in other countries, you will need to get in touch with your marketplace to submit your listings.
Sincerely,
Abhijeet
the Google Shopping Team