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Thread: Shipping is NOT being added into total...

  1. #1
    Forum Master FBNeNotes's Avatar
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    Default Shipping is NOT being added into total...

    Look at any offering, the cost is incorrect. Shipping is not being added into total cost.

  2. #2

    Default Re: Shipping is NOT being added into total...

    I have just relisted some items and as you say, the shipping is not included. Cost of item £52.99, shipping £2.49, total £52.99.

    This needs sorting quickly as it could cause sellers problems.

  3. #3
    Forum Saint cheaver's Avatar
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    Default Re: Shipping is NOT being added into total...

    .

    Just done a new listing & same problem here....



    Name:  prices wrong.png
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  4. #4
    Forum Saint astral276's Avatar
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    Default Re: Shipping is NOT being added into total...

    Quote Originally Posted by kreativebargains View Post
    I have just relisted some items and as you say, the shipping is not included. Cost of item £52.99, shipping £2.49, total £52.99.

    This needs sorting quickly as it could cause sellers problems.
    Unless you can afford to absorb postage then best do as I did and put your listings on 'Holiday' until this is sorted.


  5. #5
    Forum Saint cheaver's Avatar
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    Default Re: Shipping is NOT being added into total...

    Quote Originally Posted by astral276 View Post
    Unless you can afford to absorb postage then best do as I did and put your listings on 'Holiday' until this is sorted.
    Thanks for this Astral. My Holiday Notice is now on.
    There is no question of being able to absorb postage costs.


    I do hope it's fixed soon.



  6. #6
    Forum Saint astral276's Avatar
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    Default Re: Shipping is NOT being added into total...

    Quote Originally Posted by cheaver View Post
    Thanks for this Astral. My Holiday Notice is now on.
    There is no question of being able to absorb postage costs.
    It depends on if the error is carried through to the actual sale or is confined to the listing page. If the former then a big problem for sellers, if the latter then likely to upset buyers when the postage suddenly gets whacked on to what they thought was the total.


  7. #7
    Forum Saint cheaver's Avatar
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    Default Re: Shipping is NOT being added into total...

    Exactly. I hope it gets sorted real quick 'cos I've got some with bids on......



  8. #8
    Forum Saint sucadot's Avatar
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    Default Re: Shipping is NOT being added into total...

    Quote Originally Posted by cheaver View Post
    Thanks for this Astral. My Holiday Notice is now on.
    There is no question of being able to absorb postage costs.


    I do hope it's fixed soon.
    Ditto - not going to look good for buyers.
    [SIGPIC]
    view my listings here





  9. #9

    Default Re: Shipping is NOT being added into total...

    Has anybody opened a ticket regarding this? Just to make sure the boys are fully aware of the problem.

  10. #10

    Default Re: Shipping is NOT being added into total...

    I noticed this yesterday and wondered why but it didn't quite register with my brain that it could be a problem, I am not putting a holiday notice on though If it does go on through checkout then I will argue the toss with the boss. could someone bid on sombodys item to see what happens when an invoice is sent as a test....or am I talking carp as usual.

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