I've just been wrangling with VM to change my package & save some money.
I've managed to save about £20 a month by downgrading my phone package,
downgrading my TV package (I'll only lose 1 channel I actually watch on the odd occasion),
but I'll gain a Tivo box which I don't currently have,
& they will upgrade my broadband to 30Mb
Because of the upgrade I'll have a Super Hub instead of my current modem.
Do the engineers need access to the cable point of entry on the property to do the upgrade,
or just the existing TV Box & Modem?
I'm hoping it's the latter as the point of entry is behind a large heavy bookcase which is fixed to the wall, so I don't want to move it unless I really have to.