My Sellers' Fee Don't seem to add-up

[4somm]

Hi,
i have a question: for some reason the final value fees of the items i have listed don't seem to add up. I beleive it's supposed to be 3% of final sales, but tha's not the case here.
A "BuyNow" item of $21.99 has .85c fee (Auction ID : 64051740-Platinum Auction );
and one of $25.99= .55c fee (Auction ID : 64048769-Platinum Auction) and it goes on and on. So.... any response?

Thanks

[damian_steele]

If you check your "My eBid Dashboard" and from the left hand side choose the option "My Fees and Invoices" you can view a break down of your charges and the auctions they relate to. If you feel that there is still a problem I suggest you contact eBid Support directly via the HELP button (top right) and then the Contact Us TAB. Once you have opened a ticket you'll get a response from a staff member soon after. Remember though that Support is based in the UK which is some hours ahead of you, so a response may not happened immediately.

[JanetB]

Hi,
i have a question: for some reason the final value fees of the items i have listed don't seem to add up. I beleive it's supposed to be 3% of final sales, but tha's not the case here.
A "BuyNow" item of $21.99 has .85c fee (Auction ID : 64051740-Platinum Auction );
and one of $25.99= .55c fee (Auction ID : 64048769-Platinum Auction) and it goes on and on. So.... any response?

Thanks

The auctions are still running, nothing has been sold yet.

[astral276]

Remember though that Support is based in the UK which is some hours ahead of you, so a response may not happened immediately.

Surely that should mean an answer is received before the question is asked.

[damian_steele]

Surely that should mean an answer is received before the question is asked.

Yes, I suppose you could read it that way.

[KAYS6912]

How can there be FVF's on items that haven't been sold? Not being cheeky - just curious.

Surely that should mean an answer is received before the question is asked.

Now I'm really confused. How can you answer a question that hasn't been asked?

[damian_steele]

How can you answer a question that hasn't been asked?

Oh, come on! I already told you that, yesterday.

[dardonboi]

I have had very quick answers to questions even when I know it is the middle of the night over there. In fact when I ask I don't expect quick responses because of that. It may not always happen that way.

[astral276]

I have had very quick answers to questions even when I know it is the middle of the night over there. In fact when I ask I don't expect quick responses because of that. It may not always happen that way.

Gazza

[damian_steele]

@ Mel <chuckle>