Yet again I have bought something oneBid. Yet again I have had to chase up a seller all over the internet!
OK! I only paid £ 3.99. OK! This time I forgot to ask for an invoice before paying.
Yup! I sent a question to the seller. "Have you posted my item"?
Yup! I checked their "About Me" page and sent them an eMail asking the same question (Of course I put in all the sales details and a link to the sales page)
Yup it is a "Run until Sold" item (I should have known!!!)
Yup! I found them on Facebook and posted on their wall, the same details.
Then , of course! Silly me! I had forgotten to check if they have actually logged into eBid recently.
NOPE! last visit was Sun 23 Oct 2011 07:53
Sigh!
Next step if I don't hear from them is an email to support.
These elusive and forgetful sellers are doing us conscientious sellers a huge amount of damage.
One bad experience will put a buyer off for good and eBid will have the reputation of not coming up with the goodies! I suspect this reputation is already being mumbled about.
Would it be a good idea if sellers who have not logged on for a while get a gentle prod from support? or "run until sold" items get removed after a set period of time. I wouldn't mind if it had only happened once... but it's happened several times now to me. I really get fed up chasing these people round the WWW !!!!