non payment

[buttons-and-bows]

is it three invoices you have to send or is it 3 reminders before you can mark as a NPB

[bykimbo]

is it three invoices you have to send or is it 3 reminders before you can mark as a NPB

Reminders, and it may only be two now.

[buttons-and-bows]

Thanks kim, It's quite a time since I did one and I have brain block

[cornishmaid1961]

Yes they have cut the number to two now as I had to deal with a non paying buyer the other day. Remember to email support when you have finished the process and left your neg' to get your fee back.

[astral276]

Resending an invoice will count as a reminder: http://uk.ebid.net/help_after.php#9

[astral276]

Yes they have cut the number to two now....

I thought it had always been two reminders - plus the initial invoice.

[buttons-and-bows]

Thanks everyone, I don't normally claim the fees back as they are so small, but am going to this time, do you still have to email them then, I though it would have been automated by now.

[florida33549]

Thanks everyone, I don't normally claim the fees back as they are so small, but am going to this time, do you still have to email them then, I though it would have been automated by now.

Yes, you must email support to get fees back.