Seller not answering questions

[Salomina27]

Welcome to eBid. Sorry to hear you haven't got your feedback yet. That isn't very professional in my opinion, it's common courtesy to thank your buyer ! If they are not answering your questions about a specific listing then the policy is that when it has five nudges (ebid give it an automatic nudge once a day) then you can report it to support@ebid.tv




I'm puzzled (doesn't take much !) how can it be a proof of posting receipt if it doesn't have the address on it ?

If it's sent by recorded delivery then the address is printed on the receipt but if I send standard and ask for proof of posting the woman in the post office always writes on the house number and postcode for me.

Well I think its obviously ME who is being the dimwit!
I will have to make sure they do this in future as my local post office knows I always want a proof of posting and didnt know this should have the house no. and postcode on it - We live and learn.
JUst hope the post office either dliver to the lady or return it to me soon, the poor customer is waiting.

[prescott9376]

Still having a problem with my Book too, bet its the same seller, First I thought he may be on hols & forgot to put his
notice up but then searched him out on Amazon, Eb@Y,
Greenmetropolis, Too many books & too many sites.

I have now messaged him to all his sites, cancelled my order and sent him the link to my previous thread.
Really annoying, Every new customer that is lost by a bad experience is lost to us all and potentially give ammo to all those
"have you tried EBID " threads that keep coming up on Eb@y

Paul

[prescott9376]

2nd thoughts doubt it is the same seller but it could be, Just annoyed.
Paul

[cornishmaid1961]

Well I think its obviously ME who is being the dimwit!
I will have to make sure they do this in future as my local post office knows I always want a proof of posting and didnt know this should have the house no. and postcode on it - We live and learn.
JUst hope the post office either dliver to the lady or return it to me soon, the poor customer is waiting.

Yes you want to make sure it's written on otherwise it's not proof it could be a parcel to anywhere ! Hope your parcel turns up in the end.

[suesjools]

Agree with the above; unless the seller is on holiday, (in which case there should be a holiday notice posted), there's no reason why they shouldn't have answered your questions/nudges long before this. Definitely report this to eBid so they can look into the situation.

Best wishes for many sales to all,

[gyronny]

I suspect it is the same seller, they have a huge stock listed across the major sites
I'm not home at the moment, I'll report them when I return.
Wonder what ebid will do?

[cheaver]

I suspect it is the same seller, they have a huge stock listed across the major sites
I'm not home at the moment, I'll report them when I return.
Wonder what ebid will do?

Whatever eBid do it will be quick. Their efficiency is amazing.

[suesjools]

Whatever eBid do it will be quick. Their efficiency is amazing.

Agree 110%. Support has been known to remove non-performing sellers from the site.

Best wishes for many sales to all,

[Oldandintheway]

2nd thoughts doubt it is the same seller but it could be, Just annoyed.
Paul

Paul you have a PM

Hi all, my report has been submitted - for all the above good reasons. Thanks for your support & advice.

[gyronny]

Just put my report in.
Interesting to see what happens to a huge seller.