How do I reclaim back my fees?

[1off]

Hello all,

I am still fairly new to eBid and recently had my 1st NPB. I just wanted to know how I go about reclaiming back any final sale fees?

I have already marked the AAL with non paying bidder option. Any help would be most appreciated.

Thanks in advance

[bluejypsy]

Use the help section at top right Dark. Make your request and I am sure it will be delt with at a reasonable speed. Good luck & I am sorry you had a NPB.

[rex007]

I had to do this just yesterday evening, I emailed support with auction ID, buyers ID and my details and they sent me a ticket id no to say they recieved my email then within 12 minutes my fees were returned and an email sent to tell me so. That is what I call excellant service from real people and not robots, thanks guys.

[Saturdayat3]

I had to do this just yesterday evening, I emailed support with auction ID, buyers ID and my details and they sent me a ticket id no to say they recieved my email then within 12 minutes my fees were returned and an email sent to tell me so. That is what I call excellant service from real people and not robots, thanks guys.

Thats one of the reasons we like to sell here

[Tropical_Trish]

I had to do this just yesterday evening, I emailed support with auction ID, buyers ID and my details and they sent me a ticket id no to say they recieved my email then within 12 minutes my fees were returned and an email sent to tell me so. That is what I call excellant service from real people and not robots, thanks guys.

Yes, support here on eBid is absolutely second to none.
I have always received a prompt and courteous reply in answer to any of my requests or queries.

[tonyreddevil]

so do i

[1off]

Thank you all for your advice

All the best !