How do you cancel a sale?

[StarbuyElectrical]

Hi,

Iv got a customer who has accidently purchased 2 clippers from me but only wants 1, they havnt paid yet. How do I cancel 1 sale??

Many Thanks,
Shereen

[BAGHAG999]

There is nothing in place to do this, we have asked for this facility so hopefully it will be done.

You can send an invoice with a discont of one of the items, or the buyer can pay for both and then you send a refund.
Or send a Paypal money request for one item.

[SherMari]

The buyer was questioning this in another thread. I would suggest contacting customer support and asking them how to go about this.

[StarbuyElectrical]

thanks for the replies, I am really shocked that ebid do not have a simple facility in place for this.......

[darklisruthven]

its one of my few gripes about ebid too.

[the_iron_dwarf]

aargh!!!!!!!!!!!!!

I need this too and it was not for cheap items either.

can we have this facility please ebid

[suesjools]

aargh!!!!!!!!!!!!!

I need this too and it was not for cheap items either.

can we have this facility please ebid

Definitely add this to the website suggestions.

Best wishes for many sales to all,

[florida33549]

Don't cancel a sale. You will not get your FVF back. http://us.ebid.net/help_after.php#26