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Thread: Items Not Authentic?

  1. #1
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    Default Items Not Authentic?

    Hi,

    Just a quick question. Have bought a few items (Haven't completed payment yet) and on further inspection of additional photos, the products seem fake. Where do I stand on this?

    I have emailed the seller asking him to confirm they are 100% authentic but am yet to get a reply.

  2. #2
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    Default

    1) how long is it since you emailed the seller? Sometimes it genuinely takes a few days for people to get back.
    2) If they dont answer, I would contact them again with what you think is not genuine, and point out that its ilegal to sell fake items, and that you are prepared to contact ebid, and (depending on the item) report to the company that sell the "real" stuff. I would just be polite and say that I am concerned about the authenticity and please can they confirm its all genuine, I am also concerned about the lack of reply previously. My reasons for thinking the items are not genuine are ********************, and if I dont heard back in X amount of days, I will feel I have no choice but to report to Ebid and the company that make the real items as I will have to then assume it is fake. But I would much rather sort things out amicably between us"

    or words to that effect
    3) if still no joy, support@ebid.net is the address for contacting ebid. If you paid via paypal, you may be able to claim your money back via paypal

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