Originally Posted by
sanddancer
I have had a cheque returned to me from from my bank. it was from a new buyer to the site. She failed to get in touch to let me know if the items which were despatched and would have been signed for had infact been received. I have informed the Ebid team as to my problem and have asked for her phone number to get in touch.
I had a few problem at the beginning with this buyer as first she did not want the items and then said she did. I took her completely on trust and accepted her cheque. but she had failed to pay the full amount at the time, as she had ommited the postage costs, and I did not notice at the time and despatched the goods. I have a lot of stress at the moment as my husband is seriously ill and is in and out of hospital all the time and I failed to notice the shortage of payment. But my husband noticed the non payment of the postage. I informed the buyer and she said she would send another cheque to cover the cost. But as you can expect non has been received, nor has she told me if the goods have arrived even though she has to sign for them.
Has anyone else had this problem and did you resolve it. I have informed the Ebid team and emailed her, so I will keep my fingers crossed and hope I can resolve this. Otherwise I am out of pocket again due to a NEW buyer.