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Thread: There's something not right here!

  1. #1
    Forum Saint Armstrongs's Avatar
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    Default There's something not right here!

    I was just having a little nosey for stocking fillers, and wanted to check out a new seller's wares.....



    When I clicked on the "30" auctions running, I got this:



    When I clicked on the "here".....I got this.......a 7yr old archived auction?????



    Methinks something's not quite right????

    Yvonne x

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  2. #2
    Forum Saint
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    Default

    I had that when I tried to look, Yvonne!

  3. #3
    Forum Saint bluebedouin's Avatar
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    Default

    Methinks I agree.
    You can see her items if you click the store link but there's definitely something amiss with the other link,even though it's correct.

  4. #4

    Default

    I went into the store and everything shows up OK there. The problem appears to be only on this All About the Seller page, where the counter is really messed up. I checked mine and yours, and they're both working fine.

    Now I'm wondering . . . does the seller realize this is happening and will she know how to ask for help? Should I butt in where I haven't been invited and notify support of the problem?

  5. #5
    Forum Saint HerMajesty's Avatar
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    Default

    I would notify support - you could be a buyer - and you deserve to know if there is some fixable issue..........................
    Ta-Ta for now!

    HerMajesty



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  6. #6
    Forum Saint
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    Default

    I would love it if someone advised me of an error or mishap in my listings, etc.

  7. #7
    Forum Saint Armstrongs's Avatar
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    I thought about telling our new seller, but it's not a problem she can fix.
    Lets see if Gazza acknowledges this thread.....if not, i'll email support with the details.

    Yvonne x


    Added: I've sent this to support now...........Ticket ID: 67170
    Last edited by Vonz; 27th November 2010 at 07:20 PM.

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  8. #8
    Forum Saint bluebedouin's Avatar
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    Have you heard anything back from support?
    I've been doing a bit of testing & it seems the user numbers in the 1000000 range are causing the problem.I didn't go back too far but it was around 23 - 24 november that these numbers were used.They automatically change the user number to an auction number.

  9. #9
    Forum Saint Armstrongs's Avatar
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    Default

    Just had word back from support:

    Thanks, will look into it.

    Best Wishes
    eBid Support Team


    Yvonne x

    Look here for Crafty Bits

    Find the Beamish Bazaar here!




    I'M A YDC SUPPORTER!
    Find eBid's monthly charity auctions HERE on the 24th!

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