Description Box Keeps Losing My Information...HELP!!

[cnylister13069]

I am running FireFox for internet (never had a problem). When I list my Auctions and get to the "description" to input my wording, everything looks fine. Then later that day or the next day, I go back and check my Auctions and notice that ebid either wiped out half or more than half of my description. Why does this keep happening. I am copying/pasting from Word (could this be doing it)?

[bykimbo]

Use the paste from word option when you put the description in. Or even better, stop using Word to create html, it makes a lousy job of it!

[astral276]

Also ensure that there are no email addresses in your description. The use of the @ character anywhere in the description text is also not advised (use the literal 'at' instead) as this can trigger eBid's email filter and mess up a description.

[cnylister13069]

Thanks but I do not believe that I have symbols @ listed. If I have the information saved on Word, should I copy/paste it to Notepad and work off of there instead of Word?

[astral276]

Thanks but I do not believe that I have symbols @ listed. If I have the information saved on Word, should I copy/paste it to Notepad and work off of there instead of Word?

Try the Paste from Word option first. This can strip out a lot of the garbage code generated by Word.

Attachment 19139