I agree with you orkneybalm. Since people may have paid for a lifetime, it may not be fair to delete their stores completely. Maybe hiding their items from searches would be a better solution, until they sign into their account & at least put some effort into the upkeep of their stores. I learned from ubuyit how to check a member's last log in & tried this on someone who sells the same type item that I sell. They have not logged into their store since April. If their items still appear in the search and someone asks them about an item, they will not get a response. If that were me, as a buyer, I would give a couple of chances (for the benefit of the doubt, maybe they did not get the message) If I got no response twice, I would not return to the site. I am new to ebid, but everyone here is really friendly, have great items for sale, and seems to want to succeed. To do this you have to work at it!! Online sales is my only income, so I work constantly at it! You cannot build a store, list your items, and sit back and wait for something to happen. For those of us who are really working at it, 1 buyer that gets turned off by a bad seller, is 1 too many!!