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View Poll Results: Seller not responding to winning bid, What is my next step?

Voters
4. You may not vote on this poll
  • Cancel transaction?

    3 75.00%
  • Leave negitive feedback?

    1 25.00%
Results 1 to 3 of 3

Thread: Seller not responding

  1. #1

    Question Seller not responding

    I was the winning bidder on an auction on 3-13-10. I did not pay as I had questions about shipping. After several emails inside and outside eBid, I have not received a response.
    I am no longer willing to pay. I want to know if this is a minimum time frame to wait before I leave negative feedback. I really dislike leaving negative feedback, but I want other buyers to be aware of this sellers lack of response.
    What are my options about canceling the transaction?
    Should I wait longer to fix this issue?

  2. #2
    Forum Saint
    Join Date
    Jun 2004
    Location
    St Austell, Cornwall, United Kingdom
    View bykimbo's Feedback (+950)
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    Default

    You should do "everything". Well done for not paying before you knew the transaction was sound. Now contact eBid using support@ebid.net giving them all the details of the transaction. If they find a problem with the seller they will suspend the account, which means you won't be able to leave feedback anyway, but if not then you should leave appropriate factual feedback to tell people what happened. You can always change feedback later on this site if anything changes.

  3. #3

    Thumbs up Seller not responding

    Thanks for the quick response. I have already contacted support and will leave the appropriate feedback if necessary.

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