My buyer cant log in

[clockmad]

As the title.
I recently introduced a new buyer to the site as they wanted to purchase a clock from me. They registered, logged in, and successfully made the purchase
The transaction went well, the buyer now has the clock and is very pleased with it The fees have been paid, so the transaction is complete.

However, they have subsequently and repeatedly tried to log in to leave feedback for me (a rare commodity you'll agree) But to no avail
They are now feeling very annoyed and frustrated because of this and I cant say I'm desperately happy either

So my question is. WHY cant they log in now when they have been able to log in and purchase with no problem

[lejoueurdepipeau]

Do they have a hotmail or msn email address?

See other threads re getting in to ebid!

[Pendipity]

hi clockmad. i think the thread titled 'gazza please help' is covering this subject.

[Rubysafira]

I had issues all day yesterday and couldn't log into my account or the forum. I'm back though so many thanks go out to Gazza and the rest of the Ebid team for their help!!
My worse fear was that knowing my luck, I'd sell something through it all. LOL And wouldn't you know it, I did!! But all is well in that area too.

[clockmad]

Do they have a hotmail or msn email address?

See other threads re getting in to ebid!

Nope, their with Ntl, same as me.

[clockmad]

hi clockmad. i think the thread titled 'gazza please help' is covering this subject.

Thanks Pendipity

What a ruddy shambles