Non-paying Bidder

[Kristi122372]

Hello all!!

I recently had my first sale since coming to Ebid and was thrilled. Now, not happy. The buyer has not paid for the item and the auction ended over a week ago. I sent them an invoice soon after the sale and also sent two more emails since, but they don't respond. What should I do? Please help as I don't want to be impatient with them, but I don't want to wait forever either especially since they don't bother to contact me.

Thanks,
Kristi122372

[PoppyGrove]

Hello all!!

I recently had my first sale since coming to Ebid and was thrilled. Now, not happy. The buyer has not paid for the item and the auction ended over a week ago. I sent them an invoice soon after the sale and also sent two more emails since, but they don't respond. What should I do? Please help as I don't want to be impatient with them, but I don't want to wait forever either especially since they don't bother to contact me.

Thanks,
Kristi122372

Hi Kristi

sorry that your first sale has turned out to be a non starter.

Take a look at the help page link I've attached. The author of the page - bykimbo - has a section there on sales, and after the auction, which covers non paying bidder / buyers.

http://www.bykimbo.com/ebid/help/index.htm

I hope it helps.

[Kristi122372]

Thanks for the info Babs. I appreciate you replying and letting me know. I will check out the link you posted.

Thanks so much!!
Kristi