missing images

[HannaHolly]

I'm editing some of my listings and have just been told that a current listings image is invalid- url below
http://im1.ebid.net/upload/0/0/8/1188860821-16275-0.jpg

the auction ID is 15847595 (Gallery Auction)

[gazza]

Hi,

Can you explain the process you are taking.

Thanks

[HannaHolly]

Hi,

Can you explain the process you are taking.

Thanks

I selected the 'edit' link, edited the item description, tried to save and wasn't able to for the reasons given above. I've just tried it again and now it's working

[Pendipity]

My extra images are missing again. the 5 free images are there but the extra, paid for pics are all missing from my auctions.

this happened after the server change and i spent 3 days relisting my items (34 auctions with 10 or more pics) now they have gone again! all red crosses, they were missing from my gallery also so i had to rephotograph all my items. what makes it more difficult is you have to delete the red crosses which also deletes all the free pics except the gallery pic. its a nightmare!

i did contact ebid support about this the last time and was told to relist and they would refund for the extra images which they did. but surely i dont have to do it all again!

[gazza]

Can you give us an auction ID to check.

Thanks.
G.

[Pendipity]

hi gazza.

16295600. i have notified ebid who are looking into it.

[astral276]

16295600. i have notified ebid who are looking into it.

That is showing 15 pictures when I look at it. Not a red X in sight. So either Gazza has fixed something or the problem is closer to home.

What browser are you using?

BTW. Gazza is eBid.

[Pendipity]

i have just looked at my auctions again and the images seem to be back now? maybe ebid have sorted it?